Marc Hawk
Carol Stream
Summary
Seasoned Freight Conductor at Union Pacific, adept in route planning and maintaining safety standards, significantly improved on-time delivery rates. Excelled in high-stress management as a Dispatcher at Geanto's Trucking, ensuring seamless operations. Proven track record in hazardous materials handling and exceptional customer service, showcasing both hard and soft skills.
Overview
9
9
years of professional experience
Work History
Freight Conductor
Union Pacific
11.2024 - Current
- Improved on-time delivery rates by efficiently coordinating train schedules and cargo loading.
- Enhanced safety standards by enforcing proper procedures and regularly conducting safety drills.
- Implemented new technologies to streamline tasks, leading to reduced labor hours and increased cost savings for the company.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain positive relationships with clients.
Dispatcher
Geanto's Trucking
04.2022 - 05.2023
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 12 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Owner/Operator Truck Driver
TRX
06.2016 - 04.2022
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Education
GED -
City Colleges of Chicago
Chicago, IL06-1999
Skills
- Logbook maintenance
- Route planning
- Weather condition adaptation
- Hazardous materials handling
- Security awareness
- Switching operations
- Freight car inspection
- Air brake systems
Timeline
Freight Conductor
Union Pacific
11.2024 - Current
Dispatcher
Geanto's Trucking
04.2022 - 05.2023
Owner/Operator Truck Driver
TRX
06.2016 - 04.2022
GED -
City Colleges of Chicago
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