Maranda Gage
Dahlgren
Summary
Adept at fostering positive first impressions, I excelled as a Front Desk Receptionist at SSM Medical Group, mastering customer service and office organization. My expertise in appointment scheduling and problem-solving significantly reduced booking conflicts, enhancing operational efficiency. My approach not only improved visitor satisfaction but also streamlined front office operations, showcasing my commitment to excellence and attention to detail.
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
SSM Medical Group
11.2023 - Current
- Greets guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
High School Diploma -
HomeSchooled
Home05-2016
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Problem-solving skills
- Appointment scheduling
- Office organization
Timeline
Front Desk Receptionist
SSM Medical Group
11.2023 - Current
High School Diploma -
HomeSchooled
Similar Profiles
Jennifer HarveyJennifer Harvey
RN Care Manager at SSM Medical GroupRN Care Manager at SSM Medical Group
Jolene GreenbergJolene Greenberg
LPN at SSM Medical GroupLPN at SSM Medical Group
Tiffany Flaherty, APRN, MSN, FNP-BCTiffany Flaherty, APRN, MSN, FNP-BC
Family Nurse Practitioner, Primary Care at SSM Health Medical GroupFamily Nurse Practitioner, Primary Care at SSM Health Medical Group