Maralyne Jimenez
Bolingbrook
Summary
Dedicated and hard-working crew member at Portillo's, excelling in cleanliness standards and customer service. Known for going above and beyond to enhance the dining experience, effectively communicating in high-pressure environments. A fast learner committed to maintaining high presentation standards and actively contributing to team success. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
windy city wire headquarters
packer/general laborer
Bolingbrook
05.2026 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
Crew Member
Portillos
Bolingbrook
04.2024 - Current
- Greeted customers to take food orders and provide menu information.
- Helped customers use self-service machines to order food.
- Maintained impeccable uniform, hygiene and presentation.
- Communicated clearly with team members in loud kitchen.
Education
High School Diploma -
Bolingbrook High School
Bolingbrook, IL05-2025
Skills
- Hygiene Practices
- Customer Engagement
- SUPPLY RESTOCKING
- Product Knowledge
- FAST LEARNER
- Strong Work Ethic
- Reliable Team Player
- Customer Focus
- Process Optimization
- team collaboration
- inventory management
- time management
- training delivery
- Team Coordination
- Technical Proficiency
- Organizational skills
LANGUAGES
Spanish Bilingual Or Proficient (C2), English Bilingual Or Proficient (C2)
Timeline
windy city wire headquarters
packer/general laborer
05.2026 - Current
Crew Member
Portillos
04.2024 - Current
High School Diploma -
Bolingbrook High School