Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mao Tomida

Summary

Dedicated and dynamic professional with a proven track record at McDonald's, experienced in customer service and teamwork. Demonstrated ability to enhance customer satisfaction through effective communication and meticulous cleanliness. Recognized for outstanding contribution to maintaining a positive, clean, and efficient work environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
04.2023 - 11.2023
  • Worked front counter, eating space.
  • Took orders, collected payments.
  • Worked with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided customer service, addressing concerns or issues promptly and professionally.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

High School Diploma -

Augustana College
Rock Island, IL
05-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Self-discipline
  • Cleaning and sanitizing

Certification

TOEFL Score: 101


Languages

Japanese
Native or Bilingual

Timeline

Crew Member

McDonald's
04.2023 - 11.2023

High School Diploma -

Augustana College
Mao Tomida