Manzueto Pablo
Chicago
Summary
Skilled in schedule management and customer service, I excelled at Hittle Landscaping Inc., enhancing landscape aesthetics and achieving high customer satisfaction. Demonstrated adaptability across roles at Uber and Amazon, ensuring timely deliveries and maintaining cleanliness. My tech-savviness and punctuality drove efficiency, with a record of high customer ratings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber
01.2024 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed deep knowledge of local routes and area destinations.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Delivery Dispatcher
Amazon
12.2022 - 01.2024
- Liaised with other departments to ensure seamless coordination of order fulfillment activities.
- Assisted in the resolution of delivery issues to maintain customer satisfaction levels.
- Ensured timely deliveries by coordinating effectively with drivers, warehouse staff, and customers.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
Landscape Worker
Hittle Landscaping Inc.
08.2020 - 11.2022
- Handled hedge, bush, and shrub trimming.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Cut trees and shrubs to shape and maintain landscape.
Education
High School Diploma -
Perry Meridian
Indianapolis, IN05-2015
Skills
- Schedule management
- Excellent navigation
- Customer service
- Punctuality
- Cleanliness
- Tech-savviness
- Adaptability and flexibility
Certification
Inbound Marketing, Hubspot Academy
Timeline
Uber Driver
Uber
01.2024 - Current
Delivery Dispatcher
Amazon
12.2022 - 01.2024
Landscape Worker
Hittle Landscaping Inc.
08.2020 - 11.2022
High School Diploma -
Perry Meridian
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