Manuel Sanchez
Carbondale,IL
Summary
Dedicated and hardworking college student with a diverse range of professional skills, seeking opportunities to apply knowledge and enthusiasm in a dynamic work environment. Proven ability to balance academic responsibilities with extracurricular activities, demonstrating strong time management and organizational skills. Proficient in communication, teamwork, and problem-solving, with experience in project coordination and event planning. Eager to contribute passion for learning and commitment to excellence while gaining valuable experience in a professional setting.
Overview
1824
1824
years of professional experience
6
6
years of post-secondary education
Work History
Fulfillment Team
Lowes Home Improvment
06.2024 - 08.2024
- Facilitated smooth operations during peak seasons through effective cross-training in various fulfillment roles, increasing overall adaptability as a team member.
- Assisted with the onboarding of new team members, serving as a mentor and resource for questions related to order processing procedures.
- Maintained a safe and clean work environment by adhering to safety procedures and routinely organizing warehouse space.
- Supported quality control efforts by conducting thorough inspections of outgoing shipments, ensuring that all products met established standards before leaving the facility.
- Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
- Maximized available storage space within the warehouse through strategic organization techniques, such as vertical stacking or consolidating similar items together.
Server
TGIF Fridays
09.2023 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
Sales Associate
Quick Quack
Corpus Christi, Texas
01.2023 - 08.2023
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server
Garden Estates
Corpus Christi, Texas
10.2022 - 01.2023
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Customer Service Associate
Amazon
05.2022 - 09.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
Sales Associate
Vivint Home Security
03.2021 - 02.2022
- Solved customer challenges by offering relevant products and services.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Answered customer questions about sizing, accessories and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
Food Service Worker
Whataburger
03.202 - 12.2020
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
Bachelor of Arts - Industrial Psychology
Southern Illinois University, Carbondale
Carbondale, IL 01.2024 - 05.2024
Associate of Science - Liberal Arts And Science
Del Mar College
Corpus Christi 08.2017 - 05.2019
High School Diploma -
Collegiate High School
Corpus Christi 08.2014 - 05.2018
Skills
Active Listener
Client Service
Relationship building
Multi-tasking strength
Quality assurance
Organizational Skills
Communication Oriented
Fast Learner
Timeline
Fulfillment Team
Lowes Home Improvment
06.2024 - 08.2024
Bachelor of Arts - Industrial Psychology
Southern Illinois University, Carbondale
01.2024 - 05.2024
Server
TGIF Fridays
09.2023 - 12.2023
Sales Associate
Quick Quack
01.2023 - 08.2023
Server
Garden Estates
10.2022 - 01.2023
Customer Service Associate
Amazon
05.2022 - 09.2022
Sales Associate
Vivint Home Security
03.2021 - 02.2022
Associate of Science - Liberal Arts And Science
Del Mar College
08.2017 - 05.2019
High School Diploma -
Collegiate High School
08.2014 - 05.2018
Food Service Worker
Whataburger
03.202 - 12.2020
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