Manuel Palma
Chicago
Summary
Dedicated and reliable Jewelry Sales Associate with over 22 years of experience in retail sales, customer service, and payment processing. Known for building strong customer relationships, handling high-value merchandise responsibly, and maintaining accurate financial records. Spanish-speaking professional with limited English proficiency and basic computer skills. Seeking a retail, cashier, or customer service position where strong people skills, trustworthiness, and long-term experience can add value.
Overview
23
23
years of professional experience
Work History
Jewelry Sales Associate / Clerk / Payment Handler
Delarosa Distributors
Chicago, IL
06.2003 - 01.2026
- Assisted customers with selecting jewelry and merchandise.
- Built long-term relationships with repeat customers.
- Processed cash and credit card transactions accurately.
- Handled customer payment plans and maintained records.
- Balanced daily cash drawers.
- Managed inventory and displays.
- Resolved customer concerns professionally.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained high level of professionalism and product knowledge, setting standard for sales team.
- Assisted customers in selecting jewelry, showcasing product knowledge and personalizing recommendations.
- Managed inventory, ensuring accurate stock levels and organized displays for optimal visual appeal.
- Conducted sales transactions efficiently, maintaining accuracy in cash handling and point-of-sale operations.
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
Education
Bachelor of Science - Chemistry
Blas Roca Calderío
CubaSkills
- Spanish-speaking (primary language)
- Basic English communication
- Facilitating document transmission through fax
- Customer service proficiency
- Cash Handling & Payment Processing
- Customer Relationship Building
- Reliable and Detail-Oriented
- Exceptional customer service
- Cash handling proficiency
- Jewelry repair
- Friendly and helpful
- Honest and dependable
- Inventory management
- Merchandising and display
- Sales floor organization
Timeline
Jewelry Sales Associate / Clerk / Payment Handler
Delarosa Distributors
06.2003 - 01.2026
Bachelor of Science - Chemistry
Blas Roca Calderío
Availability
Available for full-time or part-time retail