Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Manuel Marentes

Riverside

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

8
8
years of professional experience

Work History

Sales Associate

Hugo Boss
01.2024 - Current
  • Utilize effective communication skills in delivering service to customers, drive business with the merchant and general problem solving
  • Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service
  • Maintain an awareness of all product knowledge information, various lines, merchandise promotions, and advertisements
  • Assist in merchandising, display maintenance and store housekeeping
  • Adhere and execute all company policies, procedures and practices including signing, pricing, and loss prevention

Sales & Operations Associate

Polo Ralph Lauren Factory Store
09.2022 - 01.2024
  • Welcoming every guest, making sure they have a great customer service experience while shopping
  • Standardize, paper fold merchandise, organize, return merchandise to appropriate area in down time
  • Checked how much the price of each piece of product is in case of markup or markdown to ensure product accuracy
  • Scanned all the barcodes and tracked the percentage of progress of how many items are expected with the use of a RFID
  • Kept the back of house neat and organized in order to accomplish our goals more efficiently without having trouble finding items
  • Worked on the sales floor to support customer traffic demands, communicating effectively with guests that enter the store by greeting them with a smile and understanding what brings them in or what they are looking for
  • Assisted guests by opening a fitting room for them, getting the items they would like to try on, and bringing the clothes to the fitting room for them
  • Worked overnights to do floor set every month

Sales Associate

Macys
04.2022 - 09.2022
  • Provided sales support to customers to help them through their clothing and merchandising shopping
  • Opened the register, counted the money, inputted how much money is in the register by amount and bills
  • Processed customer orders and handled returns of exchanges while offering great customer service
  • Supported sales growth by helping customers sign up for our rewards program through Macy's credit card
  • Assisted with inventory processes by running back the clothes that customers decided they didn't want to their correct place to maintain the store clean and organized so the customer can have the best shopping experience

Cafe Associate

Sam's Club
06.2020 - 04.2022
  • Provided quality customer support when working the cash register, gaining an understanding customers and their concerns to communicate effectively
  • Assisted with food preparation including putting pizzas through a conveyor belt oven and making sure they were cooked to the customers preference
  • Handled incoming phone calls to take orders for preparing hotdogs, pretzels, churros, frozen yogurt, and icees
  • Cleaned the work area by sweeping, scrubbing the floor for hygienic purposes, cleaning the dining area for the members, washing dishes, refilling the pop machine, as well as refilling utensils, spices, condiments

Dishwasher

True Food Kitchen
01.2020 - 03.2020
  • Performed dishwashing for a busy restaurant, responsible for meeting fast-paced metrics to support guest services
  • Washed all the dishes until spotless and within a timely fashion
  • Supported the cook's station and took their old pans and switched their dirty dish bin for a new one
  • Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans, and cooking utensils
  • Cleaned and sanitized all dishes, utensils, and equipment as required by health department regulations
  • Demonstrated ability to work with minimal supervision while maintaining a high level of productivity
  • Developed strong working relationships with kitchen staff members through effective communication skills

Demolition Laborer

Private Contractor
07.2017 - 11.2019
  • Provided various general labor support, working with a physically challenging work environment
  • Cleaned out debris from the building being worked on, including loading up a truck to take to the waste dump and assisted with unloading upon arrival
  • Adhered to strict workplace safety procedures to avoid accidental incidents or injuries

Busboy and kitchen prep

Blueberry Hill Breakfast Cafe
06.2017 - 07.2018
  • Maintained a clean eating environment for the customers by wiping tables, sweeping, mopping, and cleaning bathrooms
  • Helped various team members with daily tasks including food preparation and carrying out food to customers
  • Modeled a customer first mentality, taking time to listen attentively to their needs to provide targeted service solutions

Education

High School Diploma -

Riverside Brookfield High School
01.2017

Skills

  • Excellent Communication
  • Customer Service
  • Inventory Control
  • Team Leadership
  • Process Improvement
  • Quality Attention to Detail
  • Problem-solving skills
  • Time management
  • Hand and power tools
  • Dependable and responsible
  • Troubleshooting skills
  • Safety awareness

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Hugo Boss
01.2024 - Current

Sales & Operations Associate

Polo Ralph Lauren Factory Store
09.2022 - 01.2024

Sales Associate

Macys
04.2022 - 09.2022

Cafe Associate

Sam's Club
06.2020 - 04.2022

Dishwasher

True Food Kitchen
01.2020 - 03.2020

Demolition Laborer

Private Contractor
07.2017 - 11.2019

Busboy and kitchen prep

Blueberry Hill Breakfast Cafe
06.2017 - 07.2018

High School Diploma -

Riverside Brookfield High School

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Manuel Marentes