MANUEL BURGOS
JOLIET,IL
Summary
Dynamic automotive technician with extensive experience at Marino Chrysler Jeep Dodge Ram, specializing in advanced diagnostics and engine repair. Proven problem-solver, enhancing shop efficiency and customer satisfaction through effective communication and quality control. Skilled in electronic testing and multitasking, consistently reducing repeat visits and ensuring optimal vehicle performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Auto Technician
Marino Chrysler Jeep Dodge Ram
03.2015 - Current
- Diagnosed and repaired vehicle systems to ensure optimal performance and safety.
- Conducted routine maintenance, including oil changes, tire rotations, and brake inspections.
- Collaborated with service advisors to communicate repair needs and customer concerns effectively.
- Trained junior technicians on diagnostic tools and best practices in automotive repairs.
- Utilized advanced diagnostic equipment to troubleshoot complex vehicle issues accurately.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.
- Boosted overall shop productivity by effectively managing multiple tasks simultaneously, such as diagnosing issues, repairing vehicles, and ordering parts.
- Demonstrated excellent problem-solving skills by quickly identifying root causes of vehicle issues to minimize repeat visits from clients.
- Upheld high ethical standards in every aspect of work, from client interactions to the quality of repairs performed.
- Improved shop efficiency by maintaining a clean, organized work area and proper inventory of parts and tools.
- Reduced downtime for customers by completing repairs within specified time frames and consistently meeting deadlines.
- Diagnosed and repaired vehicle systems, ensuring optimal performance and safety.
Automotive Technician
Napleton Chrysler Jeep Dodge Ram
06.2016 - 02.2017
- Diagnosed and repaired complex automotive issues utilizing advanced diagnostic tools and equipment.
- Conducted routine maintenance services, ensuring vehicle performance and safety standards met.
- Collaborated with team members to streamline repair processes, improving overall workflow efficiency.
- Mentored junior technicians on best practices for repairs and customer service excellence.
- Implemented quality control measures to enhance service accuracy and customer satisfaction ratings.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Conducted safety inspections to comply with legal and company standards.
- Boosted team morale and productivity through effective communication and leadership.
- Diagnosed complex electrical issues, restoring vehicle functionality.
- Reduced repeat repair visits by implementing thorough quality control checks.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Education
High School Diploma -
KELVIN PARK HIGH
4343 W WRIGHTWOODDEPLOMA - AUTO TECHNITION
Lincoln College
Lincoln, Illinois, ILMASTER TECHNIAN CERTIFIED - AUTO TECHNITION
FCA
1325 REMINGTON BLVD 60446Skills
- Electronic testing
- Engine repair
- Heating and air conditioning
- Suspension systems
- Computerized equipment
- Inspecting vehicles
- Advanced diagnostics
- Fluid services
- Vehicle inspections
- Battery services
- Exhaust systems
- Steering systems
- Driveability diagnostics
- Fuel systems
- System repairs
- Emissions control
- Alignment services
- Electrical systems
- Manual transmissions
- Hybrid systems
- Calibrating systems
- Restoration services
- Coolant flushes
- Gasket replacements
- Automatic transmissions
- Valid Driver's license
- Problem-solving
- Multitasking and organization
- Vehicle inspection
- Estimating work
- Coolant system control
- Computer diagnostics
- Troubleshooting skills
Certification
- CST - Certified Service Technician
- AST - Advanced Service Technician
Languages
Spanish
Native or Bilingual
Timeline
Automotive Technician
Napleton Chrysler Jeep Dodge Ram
06.2016 - 02.2017
Auto Technician
Marino Chrysler Jeep Dodge Ram
03.2015 - Current
DEPLOMA - AUTO TECHNITION
Lincoln College
MASTER TECHNIAN CERTIFIED - AUTO TECHNITION
FCA
High School Diploma -
KELVIN PARK HIGH