Mano Hamann
Collinsville
Summary
Field Service Technician with a background in troubleshooting, repair, installation, and maintenance of electrical and mechanical systems. Committed to enhancing customer satisfaction and ensuring safety compliance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Service Technician
Fastechnology Group
Glen Carbon, IL
03.2022 - Current
- Diagnosed and repaired complex equipment malfunctions to ensure optimal performance.
- Conducted routine maintenance checks, enhancing equipment reliability and lifespan.
- Collaborated with clients to understand service needs, improving customer satisfaction.
- Implemented process improvements that streamlined service delivery and reduced downtime.
- Managed inventory of parts and tools, ensuring availability for timely repairs and services.
- Developed detailed service reports, documenting repairs and maintenance for client records.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
Lab Technician
World Wide Technology, Inc.
Granite City, IL
02.2021 - 01.2022
- Conducted laboratory tests and analyses to ensure product quality and compliance with standards.
- Assisted in troubleshooting equipment malfunctions and implementing solutions for improved functionality.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
Warehouse Associate
Amazon
Granite City, IL
11.2020 - 01.2021
- Operated warehouse equipment to facilitate efficient inventory management and order fulfillment.
- Implemented safety protocols to maintain compliance with workplace regulations and reduce accidents.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
Concrete Finisher
Moesner Concrete
Collinsville, IL
08.2018 - 11.2020
- Operated concrete finishing tools to achieve smooth surfaces and precise edges.
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
Education
High School Diploma -
Collinsville High School
Collinsville, IL05-2018
Skills
- Electrical systems
- Electrical repair
- Installation and maintenance
- Field repairs
- Troubleshooting and repair
- Heavy equipment operation
- Safety compliance
- Customer service
Certification
OSHA 10 General Industry Certification
Forklift Certified
Languages
English
Timeline
Field Service Technician
Fastechnology Group
03.2022 - Current
Lab Technician
World Wide Technology, Inc.
02.2021 - 01.2022
Warehouse Associate
Amazon
11.2020 - 01.2021
Concrete Finisher
Moesner Concrete
08.2018 - 11.2020
High School Diploma -
Collinsville High School