Malvin Washington
Chicago
Summary
Dedicated professional with exceptional customer service skills. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Shelter Staff
Humboldt park Life Shelter
Chicago
01.2025 - 10.2025
- Provided support and care to individuals experiencing homelessness.
- Assisted clients in accessing local resources and services.
- Coordinated daily activities and events for shelter residents.
- Maintained cleanliness and organization of shelter facilities.
- Monitored safety and well-being of residents during shifts.
- Documented incidents and reported concerns to management promptly.
- Collaborated with team members to improve service delivery strategies.
- Ensured compliance with applicable regulations related to health, safety, and well-being of shelter guests.
- Provided crisis intervention and emotional support to individuals in need of assistance.
- Maintained accurate records of client data using appropriate software programs.
- Assisted clients with daily needs and provided emotional support.
- Monitored client progress during their stay at the shelter and provided support as needed.
- Performed administrative tasks such as filing paperwork, answering phone calls and responding to emails from clients.
kitchen staff
Malcom X College
Chicago
03.2022 - 01.2023
- Prepared ingredients and meals following standard recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted chefs in food preparation and plating for service.
- Monitored food storage to ensure freshness and compliance with health regulations.
- Operated kitchen appliances safely, including ovens, grills, and fryers.
- Collaborated with team members to ensure timely meal service during peak hours.
- Executed daily cleaning tasks to uphold sanitation standards in the kitchen area.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Followed health and safety guidelines for food preparation and service.
Maintenance Crew Member
Salvation Army Adult Rehabilitation Center
Chicago
08.2021 - 03.2022
- Maintained cleanliness and orderliness in living areas and communal spaces.
- Performed routine maintenance tasks on facility equipment and appliances.
- Assisted with the setup and breakdown of furniture for rehabilitation activities.
- Reported repairs and maintenance needs to supervisory staff promptly.
- Organized supplies and inventory for efficient access by staff and residents.
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Assisted with installation of new equipment when necessary.
Line Worker
West Liberty Foods LLC
Bolingbrook
10.2019 - 06.2021
- Operated machinery to package products efficiently.
- Maintained cleanliness and organization of work area daily.
- Adjusted machine settings for different product specifications.
- Recorded production data accurately for tracking purposes.
- Assisted in the assembly of products on the production line.
- Loaded materials onto conveyor belt to be transported down the assembly line.
- Followed safety protocols while operating heavy machinery on the production line.
Warehouse Loader
Pepsi
Elk Grove Village
08.2019 - 09.2020
- Organized warehouse inventory for efficient retrieval and loading processes.
- Ensured proper packaging and labeling of merchandise for safe transport.
- Collaborated with team members to streamline loading operations.
- Checked load-related documentation to promote completeness and accuracy.
- Prepared orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
Education
Certificate - Horticulture
Lake Land College
Mattoon, IL01-2025
Certificate - Fundamental Construction Skills
Lake Land College
Mattoon, IL12-2024
Certificate - Practical Building Trade
Lake Land College
Mattoon, IL12-2024
GED -
Safer Foundation
Chicago, IL11-2003
Skills
- Client documentation
- Project management
- Team collaboration
- Time management
- Crisis management
- Shelter operations
- Written communication
- Data entry
- Strong communication skills
Timeline
Shelter Staff
Humboldt park Life Shelter
01.2025 - 10.2025
kitchen staff
Malcom X College
03.2022 - 01.2023
Maintenance Crew Member
Salvation Army Adult Rehabilitation Center
08.2021 - 03.2022
Line Worker
West Liberty Foods LLC
10.2019 - 06.2021
Warehouse Loader
Pepsi
08.2019 - 09.2020
Certificate - Horticulture
Lake Land College
Certificate - Fundamental Construction Skills
Lake Land College
Certificate - Practical Building Trade
Lake Land College
GED -
Safer Foundation