Summary
Overview
Work History
Education
Skills
Timeline
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Mallory Carey

Chicago

Summary

Positive, dedicated, and adaptable with strong customer service mindset. Knowledge of event setup and serving protocols combined with skills in multitasking and communication. Committed to ensuring seamless and enjoyable guest experience at every event.

Overview

2
2
years of professional experience

Work History

Banquet Server

The Glen Club
05.2025 - Current
  • Provided attentive service to guests during events, ensuring a welcoming and seamless dining experience
  • Cleared plates, reset tables, and assisted with food and beverage service in a fast-paced environment
  • Worked efficiently as part of a team to maintain cleanliness and meet event timelines
  • Anticipated guest needs and responded promptly to requests with professionalism and care

Employee

Dream Night Slumber Parties
10.2023 - 08.2025
  • I was responsible for delivering and setting up themed sleepover tents at clients' homes, ensuring every detail created a magical and memorable experience for children and their families. I coordinated the setup, including arranging tents, decorations, lighting, and bedding, paying close attention to each client's preferences and theme requests. After the event, I promptly returned the following day to carefully break down the setup and ensure all items were collected and the area was left spotless. My exceptional organizational skills and attention to detail resulted in consistently positive feedback from clients, many of whom became repeat customers. I played a key role in enhancing the company's reputation, contributing to a significant increase in bookings and client satisfaction. I also helped brainstorm ideas for potential new themes, and helped create my own theme.

Hostess

The Kitchen American Bistro
05.2023 - 10.2023
  • I consistently provided exceptional customer service by greeting and seating guests in a friendly and professional manner, while managing reservations and waitlists efficiently to reduce wait times. I ensured the dining area remained clean and organized, assisting with resetting tables, filling up water cups when applicable and maintaining a welcoming atmosphere. By effectively communicating with servers and other team members, I helped optimize table turnover and create a smooth service flow, even during peak hours. My strong organizational skills and attention to detail were recognized by managers. I also received positive guest feedback for delivering an outstanding experience, building relationships with regular customers, and contributing to an increase in repeat business.

Education

Bachelor of Science - Marketing

Indiana University, Bloomington
Bloomington, IN
05-2029

High School Diploma -

DePaul College Prep
Chicago, IL
05-2025

Skills

  • Customer service
  • Communication skills
  • Restaurant experience
  • Leadership
  • Guest services
  • Computer literacy
  • Time management
  • Work Ethic

Timeline

Banquet Server

The Glen Club
05.2025 - Current

Employee

Dream Night Slumber Parties
10.2023 - 08.2025

Hostess

The Kitchen American Bistro
05.2023 - 10.2023

Bachelor of Science - Marketing

Indiana University, Bloomington

High School Diploma -

DePaul College Prep

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Mallory Carey