Led initiatives to improve customer satisfaction and loyalty. Managed high-pressure situations with composure and efficiency. Fostered a collaborative team environment through strong communication skills.
Overview
6
6
years of professional experience
Work History
Logistics Manager
Family First Center of Lake County
Waukegan, IL
07.2025 - 02.2026
Coordinated logistics operations to ensure timely delivery of services and resources.
Managed inventory levels, optimizing stock availability and reducing excess.
Maintained a cleanly environment
Filed paperwork
First Aider
Family First Center of Lake County
Waukegan, IL
07.2025 - 02.2026
Collaborated with healthcare professionals to develop and implement safety protocols and training.
Monitored patient conditions, providing ongoing assessments and timely interventions as needed.
Maintained accurate medical records, ensuring compliance with regulations and facilitating effective communication among staff.
Provided mental health support to individuals experiencing emotional distress after traumatic events, facilitating their recovery process.
Maintained up-to-date knowledge of first aid procedures, ensuring the highest level of emergency care.
Developed strong relationships with coworkers, fostering trust and collaboration within the organization''s emergency response team structure.
Managed challenging situations calmly under pressure, prioritizing tasks efficiently while attending to multiple patients simultaneously.
Enhanced overall team preparedness by participating in ongoing first aid training and certification programs, sharing knowledge with peers.
Supported event organizers in maintaining a safe environment for attendees, providing prompt assistance when needed.
Warehouse Picker
Amazon
Ruskin, FL
03.2022 - 04.2023
Was responsible for maintaining high exceeded pick rates.
Responsible for caring and providing consistent flow of productivity.
Being able to not only learn new skills but as well as mastering them when needed to do so.
Cashier
Winn-Dixie
Ruskin, FL
10.2021 - 03.2022
Educated customers about (Type) promotions to increase sales.
Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
Helped customers by answering their questions and completing their requests.
Front Service Clerk
Publix Super Market at Southshore Village
Apollo Beach, FL
10.2019 - 05.2020
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Had an excellent attendance record and was always on time for work.
Demonstrated my understanding of proper food handling procedures and put them into practice.
Education
High School - undefined
Lennard High School
Ruskin, FL
01.2020
Skills
Acquired knowledge and skills rapidly to enhance team performance and efficiency
Utilized active listening skills to foster collaborative team environments and improve interpersonal relations
Utilized analytical skills to identify issues and implement effective solutions
Implemented solutions to address and resolve issues, ensuring seamless workflow
Utilized analytical skills to enhance decision-making processes and outcomes
Oversaw order management processes to enhance customer satisfaction Coordinated with staff to streamline order fulfillment operations Developed strategies to improve order accuracy and efficiency