Malak Abdulla
Bridgeview
Summary
Analytical Mechanical Engineering student transferring from Moraine Valley CC with a strong academic foundation in multivariable calculus, classical mechanics, and engineering statics. Proficient in computer-aided design (CAD) modeling alongside object-oriented programming in C++ and Python. Seeking to leverage technical skills and rigorous lab experience to transition into a junior-level university engineering program.
Results-driven Assistant General Manager with expertise in customer service, team collaboration, and problem solving. Demonstrated ability to manage daily operations and enhance service levels through effective training and inventory control.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Assistant General Manager
Books-A-Million
Chicago Ridge
10.2024 - Current
- Managed daily operations of the store, including scheduling and supervising staff.
- Assisted in managing daily store operations and staff activities.
- Coordinated employee schedules to optimize coverage and service levels.
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Maintained inventory accuracy through regular audits and stock management.
- Ensured that customer service standards were met or exceeded at all times.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Performed administrative tasks such as filing paperwork, preparing documents.
Student
Moraine Valley Community College
Palos Hills
08.2023 - Current
- Associate in Engineering Science (AES) - Mechanical Engineering track (Expected Graduation: December 2026)
- Maintained cumulative GPA of 2.75 to 3.0 while balancing academic and work commitments.
- Coursework Completed: Calculus I & II, Calculus-Based Physics I (Mechanics), General Chemistry, Trigonometry, Computer-Aided Design (CAD).
- Fall 2026 Coursework (in progress): Calculus III, Engineering Statics, Thermodynamics, Calculus-Based Physics II (Electricity & Magnetism).
- Programming Languages: HTML, Python, C++
- Applications: AutoCad / Fusion360, Microsoft Excel
- Managed 30-40 hour work weeks alongside 12+ credits to develop time management skills.: Balanced 30-40 hour work weeks while taking 12+ credits
- Collaborated with peers on group projects, contributing to successful completion and fostering teamwork.
- Attended workshops and seminars to enhance learning beyond the classroom.
Assistant Store Manager
PetSmart Charities
Countryside
05.2025 - 01.2026
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Ensured inventory accuracy through regular audits and stock management.
- Oversaw daily cash handling procedures, reconciling discrepancies.
- Addressed customer inquiries and resolved issues to enhance satisfaction.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Monitored sales trends and provided feedback to improve product placement.
- Collaborated with team to implement promotional events and community outreach initiatives.
- Supported the development of marketing strategies for local adoption events.
Student
Oak Lawn Community High School
Oak Lawn
08.2019 - 05.2023
- Achieved Honor Roll status throughout high school, demonstrating consistent academic excellence
- Achieved a GPA of 3.9 during high school
- Successfully completed Advanced Placement Coursework
- Engaged in extracurriculars, including Mathletes and Book Club, fostering teamwork and leadership skills
- Contributed over 20 hours of volunteer work at Children's Museum, supporting educational programs for children
Education
High School Diploma -
Oak Lawn Community High School
Oak Lawn, IL05-2023
Associate of Applied Science - Mechanical Engineering
Moraine Valley Community College
Palos Hills, IL08-2026
Skills
- CAD software
- Engineering fundamentals
- Customer service
- Project management
- Team collaboration
- Technical writing
- Financial reporting
- Staff management
- Sales techniques
- Training and development skill
- Problem solving
- Data analysis
- Mechanical design
- Critical thinking and judgment
- Critical thinking and evaluation
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Limited
Accomplishments
- Honor Roll
Affiliations
- Volunteer, Children's Museum - Oak Lawn, IL
- Volunteer, Mosque Foundation - Bridgeview, IL
- Book Club
- Mathletes
Timeline
Assistant Store Manager
PetSmart Charities
05.2025 - 01.2026
Assistant General Manager
Books-A-Million
10.2024 - Current
Student
Moraine Valley Community College
08.2023 - Current
Student
Oak Lawn Community High School
08.2019 - 05.2023
High School Diploma -
Oak Lawn Community High School
Associate of Applied Science - Mechanical Engineering
Moraine Valley Community College