Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makya A Manning

Chicago

Summary

A highly motivated professional with a strong work ethic and the desire to make a positive impact in any professional environment. I am a mature team worker and adaptable to all challenging situations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Amazon Driver

Amazon
Chicago
06.2024 - 05.2025
  • Operated delivery vehicle to transport goods efficiently and safely.
  • Followed designated routes to ensure timely deliveries to various locations.
  • Communicated with dispatch to receive updates and instructions throughout the day.
  • Loaded and unloaded packages, ensuring proper handling and organization of items.
  • Provided excellent customer service by addressing inquiries during deliveries.
  • Maintained accurate delivery logs and documentation for each route completed.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.

<ul> <li>Mixed cocktails and served beverages to enhance customer experience.</li> <li>Maintained cleanliness and organization of bar area throughout shifts.</li> <li>Assisted guests with menu selections and drink recommendations.</li> <li>Collaborated with kitchen staff to ensure timely service of food and drinks.</li> <li>Managed inventory levels and reordered supplies as needed.</li> <li>Processed payments accurately using point-of-sale system.</li> <li>Ensured compliance with health and safety regulations during service operations.</li> </ul>

Burger Theory IHG Joliet
Joliet
09.2022 - 05.2025
  • Mixed cocktails and served beverages to enhance customer experience.
  • Maintained cleanliness and organization of bar area throughout shifts.
  • Assisted guests with menu selections and drink recommendations.
  • Collaborated with kitchen staff to ensure timely service of food and drinks.
  • Managed inventory levels and reordered supplies as needed.
  • Processed payments accurately using point-of-sale system.
  • Ensured compliance with health and safety regulations during service operations.

<ul> <li>Effectively booked golfers' tee time requests for optimal scheduling.</li> <li>Collected customer data including address, phone number, zip code, email, and credit card information.</li> <li>Ensured course calls were answered 24/7 for consistent customer support.</li> <li>Provided customers with complete information and instructions prior to arrival at tee time.</li> <li>Maintained professionalism during calls, which were recorded and monitored for quality assurance.</li> <li>Managed high-volume inbound calls for customer inquiries and support.</li> <li>Maintained knowledge of company policies and procedures for accurate assistance.</li> <li>Adhered to quality assurance standards during all customer interactions consistently.</li> </ul>

EzLinks Golf, LLC
Chicago
12.2016 - 01.2020
  • Effectively booked golfers' tee time requests for optimal scheduling.
  • Collected customer data including address, phone number, zip code, email, and credit card information.
  • Ensured course calls were answered 24/7 for consistent customer support.
  • Provided customers with complete information and instructions prior to arrival at tee time.
  • Maintained professionalism during calls, which were recorded and monitored for quality assurance.
  • Managed high-volume inbound calls for customer inquiries and support.
  • Maintained knowledge of company policies and procedures for accurate assistance.
  • Adhered to quality assurance standards during all customer interactions consistently.

Education

High School Diploma - General Studies

Powder Springs, GA
Powder Springs, GA
05.2013

Skills

  • Customer service
  • Cocktail mixing
  • Customer engagement
  • Effective communication
  • Safe driving
  • Attention to detail
  • Microsoft Office
  • Microsoft powerapps
  • Customer service
  • Cocktail mixing
  • Customer engagement
  • Effective communication
  • Safe driving
  • Attention to detail
  • Microsoft Office
  • Microsoft powerapps

Certification

  • Food Handler - Present
  • Bartender License
  • Driver's License
  • Non-CDL Class C

Timeline

Amazon Driver

Amazon
06.2024 - 05.2025

<ul> <li>Mixed cocktails and served beverages to enhance customer experience.</li> <li>Maintained cleanliness and organization of bar area throughout shifts.</li> <li>Assisted guests with menu selections and drink recommendations.</li> <li>Collaborated with kitchen staff to ensure timely service of food and drinks.</li> <li>Managed inventory levels and reordered supplies as needed.</li> <li>Processed payments accurately using point-of-sale system.</li> <li>Ensured compliance with health and safety regulations during service operations.</li> </ul>

Burger Theory IHG Joliet
09.2022 - 05.2025

<ul> <li>Effectively booked golfers' tee time requests for optimal scheduling.</li> <li>Collected customer data including address, phone number, zip code, email, and credit card information.</li> <li>Ensured course calls were answered 24/7 for consistent customer support.</li> <li>Provided customers with complete information and instructions prior to arrival at tee time.</li> <li>Maintained professionalism during calls, which were recorded and monitored for quality assurance.</li> <li>Managed high-volume inbound calls for customer inquiries and support.</li> <li>Maintained knowledge of company policies and procedures for accurate assistance.</li> <li>Adhered to quality assurance standards during all customer interactions consistently.</li> </ul>

EzLinks Golf, LLC
12.2016 - 01.2020

High School Diploma - General Studies

Powder Springs, GA

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Makya A Manning