Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maksym Smolskyi

Hanover Park

Summary

Dynamic Dispatcher with proven expertise at Owl Land of Illinois, enhancing route efficiency and reducing fuel consumption through data analysis. Skilled in dispatch software and customer service, I excel in high-pressure environments, ensuring timely communication and problem resolution. Committed to fostering team collaboration and operational excellence.

Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.

Overview

4
4
years of professional experience

Work History

Dispatcher

Owl Land of Illinois
Addison, IL
12.2023 - Current
  • Assisted in training new dispatch staff on operational procedures and software usage.
  • Analyzed traffic patterns to enhance route efficiency and reduce fuel consumption.
  • Maintained accurate records of deliveries, ensuring compliance with regulatory standards.
  • Collaborated with management to identify process improvements for workflow efficiency.
  • Negotiated with vendors for better rates on communication equipment, improving budget efficiency.
  • Implemented regular system checks to maintain high operational standards, ensuring reliability of dispatch equipment.
  • Enhanced team morale by fostering supportive and collaborative work environment.

Dispatcher

Patriot Transport
Carol Stream, IL
10.2022 - 11.2023
  • Coordinated dispatch schedules to optimize delivery routes and minimize delays.
  • Monitored vehicle locations using GPS tracking systems for real-time updates.
  • Communicated effectively with drivers to relay instructions and address concerns.
  • Managed incoming calls to ensure timely response to customer inquiries and requests.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.

Education

Associate of Science - Chemistry

Kalush Polytechnic College
Kalush, Ukraine
06-2017

High School Diploma -

Kalush Gymnasium No. 8
Kalush, Ukraine
06-2013

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Dispatch software
  • Stress tolerance
  • Time management
  • Dispatching procedures
  • Prioritizing calls
  • Problem-solving

Languages

English
Native or Bilingual
Ukrainian
Native or Bilingual
Polish
Limited Working
Russian
Native or Bilingual

Timeline

Dispatcher

Owl Land of Illinois
12.2023 - Current

Dispatcher

Patriot Transport
10.2022 - 11.2023

Associate of Science - Chemistry

Kalush Polytechnic College

High School Diploma -

Kalush Gymnasium No. 8
Maksym Smolskyi