Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Makenzie Martinez

Millstadt,IL

Summary

Proven Bilingual Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel, and clerical areas.

Overview

9
9
years of professional experience

Work History

Office Manager/Logistics Manager

ECO Recycling Inc.
10.2021 - Current
  • Maintained, while updating paper and electronic documents into our filing systems.
  • Dispatched local deliveries for drivers crossing state lines. Keeping track of electronic logs, maintenance logs, and following DOT regulations.
  • Maintaining communication to confirm fulfillment of customer's requirements while managing order intake and coordinating load scheduling.
  • Used ticketing system to make bill of ladings, while distributing exact directions for deliveries and jobsites, to then collect drivers’ paperwork when returning to our facility.
  • Used a variety of tools and techniques to create haul rates, freight reports, and report what inventory the company had, which allowed me to collect data and present any findings to make them more understandable for upper management.
  • Used accounting software to prepare weekly invoices, monthly statements, and collections to properly manage the customers’ accounts.

Server/Hostess

Mariachi’s Mexican Restaurant
01.2016 - 10.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used cash registers and credit card machines to cash out customers.
  • Provided outstanding customer service.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Some College (No Degree) -

Southern Illinois University Edwardsville
Edwardsville, IL

High School Diploma -

Belleville West High School
Belleville, IL
05.2020

Skills

  • Customer Service
  • Office Management
  • Organization
  • Oral/Written Communication
  • MS Office
  • Decision-Making
  • Reliability
  • Money Handling
  • Adaptability

Languages

Spanish
Native or Bilingual

Timeline

Office Manager/Logistics Manager

ECO Recycling Inc.
10.2021 - Current

Server/Hostess

Mariachi’s Mexican Restaurant
01.2016 - 10.2021

Some College (No Degree) -

Southern Illinois University Edwardsville

High School Diploma -

Belleville West High School

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Makenzie Martinez