Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Makenna Zanger

Liberty

Summary

Compassionate worker with hands-on experience monitoring the well-being and safety of children. Finds it easy to quickly master new concepts and kills. I am very passionate in helping others and providing the best service and support. My communication and teamwork skills are exceptional.

Overview

4
4
years of professional experience

Work History

Manager/Barista

Revival Coffeehouse
Liberty
09.2023 - Current
  • Developed and managed schedules.
  • Maintained clear communication with employees and customers regarding updates.
  • Followed health code regulations regarding food safety standards in order to maintain a sanitary work environment.
  • Hired new employees ensuring the right fit for roles. Train and assist new employees.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Efficiently prepared and served diverse items like coffee, lotus, and ice cream.

Babysitter

Jack and Shannon Ficcarra
Timewell
06.2023 - Current
  • Communicated with parents about daily activities and any concerning behaviors.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Organized various activities, games, crafts and outings to keep children entertained.
  • Administering medication when needed according to parent instructions.
  • Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.

Barista

Carters Coffeebar
Quincy
09.2022 - 04.2023
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained a clean and organized work environment, including cleaning coffee machines and countertops.
  • Memorized official and off-menu coffee and lotus preparations.
  • I efficiently worked well with my coworkers.

Headguard/Lifeguard

Sheridan Swim Club
Quincy
05.2021 - 09.2022
  • Supervised lifeguards to ensure they were performing their duties according to established guidelines.
  • Responded to potentially unsafe and dangerous situations and recommended relevant course of action.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Provided guidance and support to staff members regarding customer service issues or complaints from guests and visitors.
  • Checked chlorine levels, pH balance, temperature of the pools daily.
  • Monitored swimmers in the pool area to ensure that all safety rules were followed.

Education

High School Diploma -

Liberty Highschool
Liberty
05-2024

Some College (No Degree) - Nursing

John Wood Community College
Quincy, IL

Skills

  • Provide respectful treatment to individuals
  • Health and safety compliance
  • Strong teamwork and communication skills
  • Can quickly come up with a resolution and act on any conflict
  • Proficient in managing multiple tasks
  • Administrative skills

Accomplishments

  • Varsity Head Captain, Basketball Team
  • Honor Roll, John wood Community College

Affiliations

  • Serve in children's ministry at The Crossing Church

Timeline

Manager/Barista

Revival Coffeehouse
09.2023 - Current

Babysitter

Jack and Shannon Ficcarra
06.2023 - Current

Barista

Carters Coffeebar
09.2022 - 04.2023

Headguard/Lifeguard

Sheridan Swim Club
05.2021 - 09.2022

High School Diploma -

Liberty Highschool

Some College (No Degree) - Nursing

John Wood Community College

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Makenna Zanger