Summary
Overview
Work History
Education
Skills
Timeline
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MaKenna Lutz

Bloomington

Summary

I am a dedicated psychology student pursuing a Bachelor of Science in Psychology at Illinois State University. Seeking part-time or entry-level opportunities that build on strong communication, leadership, and crisis-response skills while supporting others in meaningful, people-centered roles.

Overview

2
2
years of professional experience

Work History

Store Manager

Dress Culture
08.2024 - Current
  • Manage daily retail operations including opening/closing, cash handling, and inventory control
  • Supervised and trained a team of 7 employees, improving overall team performance
  • Resolved customer issues with professionalism and a focus on satisfaction
  • Maintained visual merchandising standards and organized seasonal promotions

Resident Assistant / Caregiver

Courtyard Estates of Girard
05.2024 - 08.2025
  • Assisted residents with daily living activities, including hygiene, mobility, and meal support.
  • Provided companionship and emotional support to promote residents’ comfort and well-being.
  • Monitored and reported changes in residents’ physical or emotional health to nursing staff.
  • Helped maintain a clean, safe, and welcoming environment in accordance with facility standards.
  • Supported social and recreational activities to encourage engagement and independence among residents.

Lifeguard

Local Pool Facility
06.2023 - 08.2023
  • Monitored swimmer safety and enforced pool rules
  • Responded to emergencies; administered CPR and First Aid when necessary
  • Maintained a clean, hazard-free pool area
  • Interacted with guests to promote safe and respectful behavior

Education

Bachelor of Science - Psychology

Illinois State University
Bloomington, IL
05.2026

Skills

  • Leadership & Team Supervision
  • CPR & First Aid Certified
  • Strong Verbal Communication
  • Customer Service & Conflict Resolution
  • Crisis Management
  • Time Management
  • Empathy & People Skills

Timeline

Store Manager

Dress Culture
08.2024 - Current

Resident Assistant / Caregiver

Courtyard Estates of Girard
05.2024 - 08.2025

Lifeguard

Local Pool Facility
06.2023 - 08.2023

Bachelor of Science - Psychology

Illinois State University

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MaKenna Lutz