Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Makena Jaeb

Chicago

Summary

Passionate about the intersection of psychology, style, and customer connection. I will bring a unique blend of fashion industry experience and academic insight to every role. Currently studying Psychology with a focus in Social Psychology and Research Methods at Loyola University Chicago, I apply my understanding of human behavior, motivation, and interpersonal dynamics to create meaningful client experiences. I’ve cultivated styling and sales skills through my work at a high-end boutique, as well as by running my own fashion brand—developing an eye for trends, a love for personal styling, and a commitment to making fashion feel approachable and empowering. Driven, personable, and detail-oriented, I’m excited to bring both creativity and professionalism to every interaction.

Overview

7
7
years of professional experience

Work History

Sales Associate

Lisa's Boutique
01.2018 - 07.2019
  • Engaged customers by providing product knowledge and personalized service.
  • Processed sales transactions accurately using point-of-sale systems.
  • Assisted in inventory management, ensuring stock levels met demand.
  • Collaborated with team members to achieve monthly sales targets.

Founder & Creative Director

Makena Rain Swim
01.2019 - 07.2022
  • Designed and launched an original swimwear line, overseeing all stages of brand development including concept, design, sourcing, and marketing
  • Managed social media strategy and content creation, growing brand visibility and engagement through curated photo shoots and targeted campaigns
  • Handled customer communication, sales, and order fulfillment to ensure a personalized and seamless shopping experience
  • Applied market research and trend analysis to guide product drops and brand positioning
  • Developed brand voice and aesthetic through mood boards, Pinterest curation, and lifestyle-driven storytelling


Server/Barista

Margo's Kitchen
07.2022 - Current
  • Helped guests choose food and drinks and offered recommendations
  • Stayed updated on the current menu and advised guests accordingly
  • Resolved customer complaints efficiently

Education

Bachelor of Science - Psychology

Loyola Chicago University
Chicago, IL
05.2028

Diploma -

La Costa Canyon High School
San Diego, CA
05.2020

Skills

    In-depth knowledge of fashion trends and fit

    Visual styling and product pairing for diverse clients

    POS system operation and mobile checkout

    Fitting room management and upkeep

    Strong interpersonal and conversational skills

    Time management in a fast-paced retail environment

    Proficiency with basic retail tech tools (eg, iPads, order tracking systems)

Interests

Completed the FIDM Summer Fashion Program, gaining hands-on experience in trend forecasting, styling, and brand development I also curate seasonal Pinterest boards to explore personal styling concepts and keep up with current fashion aesthetics

Timeline

Server/Barista

Margo's Kitchen
07.2022 - Current

Founder & Creative Director

Makena Rain Swim
01.2019 - 07.2022

Sales Associate

Lisa's Boutique
01.2018 - 07.2019

Diploma -

La Costa Canyon High School

Bachelor of Science - Psychology

Loyola Chicago University
Makena Jaeb