Makayla Hence
Matteson
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2024
2024
years of post-secondary education
1
1
Certification
Work History
Stocker
Walgreens
Matteson
07.2025 - Current
- Stocked shelves with products to ensure availability for customers.
- Organized merchandise displays to enhance store presentation and accessibility.
- Assisted in inventory management by restocking items as needed.
Education
Phlebotomist - Phlebotomist
Elim Outreach Training Center
Homewood , IL 04.2025 - 08.2025
Patient Care Technician
Elim Outreach Training Center
Homewood , IL 04.2025 - 12.2025
Excel Academy of Englewood
Chicago, ILSkills
- Venipuncture Techniques:proficiency in various methods tube system, butterfly, needle ,and syringe methods
- Blood sample handling and processing: Demonstrate knowledge of proper labeling storage , and transportation of blood samples to maintain accuracy and prevent contamination
- Infection Control: Understanding and adhering to protocols for hand hygiene, PPE use , sterile equipment, and proper disposal of contaminated materials
- Registered phlebotomy Technician Certification
- Patience and Adaptability: Maintaining composure in challenging situations like dealing with with anxious patients or difficult veins , and adapting your approach as needed
- Communication problem -solving time management
- Blood culture collection
- Order of draw
- HIPAA
- Effective communication
Certification
- Certified phlebotomy technician
- Still waiting on the waiting list to take my state bored exam
Timeline
Stocker
Walgreens
07.2025 - Current
Phlebotomist - Phlebotomist
Elim Outreach Training Center
04.2025 - 08.2025
Patient Care Technician
Elim Outreach Training Center
04.2025 - 12.2025
Excel Academy of Englewood