Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makalah Barton

Chicago

Summary

Results-driven operations leader with proven expertise in team collaboration, safety compliance, and staff training. Successfully optimized labor efficiency and implemented training programs that enhanced operational procedures.

Overview

6
6
years of professional experience

Work History

Assistant General Manager of Operations

Hilton Hotels Corporation
Chicago
11.2025 - Current
  • Managed staff schedules to optimize labor efficiency and service quality.
  • Implemented training programs for new employees in operational procedures.
  • Developed maintenance schedules to ensure facility readiness and safety compliance.

Security Shift Lead

Allied Universal Security Services
Chicago
03.2024 - 10.2025
  • Trained new staff on security procedures and emergency protocols.
  • Monitored surveillance systems to detect suspicious activities and behaviors.
  • Collaborated with law enforcement during investigations and incidents as needed.

Shift Leader

Amazon
Chicago
06.2021 - 03.2024
  • Supervised daily operations in fast-paced fulfillment center
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.

EMT-Basic

Superior Ambulance
elmhurst
05.2020 - 07.2022
  • Operated medical equipment, including defibrillators and oxygen delivery systems.
  • Assisted paramedics during patient assessment and transport processes.
  • Collaborated with healthcare professionals to ensure effective patient care transition.

Education

Some College (No Degree) - Human Development

Northern Illinois University
Dekalb, IL

Skills

  • Operational efficiency
  • Inventory management
  • Staff scheduling
  • Safety compliance
  • Team leadership
  • Customer relationship management

Timeline

Assistant General Manager of Operations

Hilton Hotels Corporation
11.2025 - Current

Security Shift Lead

Allied Universal Security Services
03.2024 - 10.2025

Shift Leader

Amazon
06.2021 - 03.2024

EMT-Basic

Superior Ambulance
05.2020 - 07.2022

Some College (No Degree) - Human Development

Northern Illinois University
Makalah Barton