Majid Matariyeh
Burbank
Summary
Dynamic retail leader with a strong record in sales and team leadership, recognized for enhancing customer relationships and driving performance in high-pressure environments. Proven ability to organize community initiatives that boost brand visibility and engagement. Core competencies include strategic planning, team development, and performance optimization. Aiming to leverage expertise to further elevate retail operations and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Chief Operating Officer
Protocol Menswear
Chicago
10.2025 - Current
- Directed daily operations to optimize efficiency.
- Established performance metrics to assess company operations and staff productivity.
- Established plans to address productivity, operational performance and staff retention and satisfaction.
- Oversaw budgeting processes to improve resource allocation and financial planning.
- Monitored industry trends to drive innovation in menswear offerings.
- Managed vendor relationships ensuring quality supply chain performance.
- Fostered a culture of accountability and teamwork among employees.
Illinois Regional Director
MSA National
08.2024 - Current
- Serve as the regional representative for university Muslim Student Associations across Illinois.
- Support student leaders in organizing events, campaigns, and educational initiatives.
- Build coalitions with local communities and advocacy groups.
- Facilitate statewide MSA summits, leadership development, and inter-campus collaboration.
Mosque Event Coordinator
Mecca Center, Mosque Foundation, Orland Park Prayer Center
Orland Park
01.2018 - Current
- Supported youth programming and event planning for Islamic centers across Chicagoland.
- Coordinated events to create a welcoming atmosphere for community gatherings.
- Managed logistics for prayer services and special events at multiple locations.
- Collaborated with volunteers to ensure smooth execution of all activities.
- Developed event schedules and timelines for effective planning and coordination.
- Facilitated logistics and outreach for Ramadan events, food drives, and interfaith initiatives.
- Coordinated Friday prayer activities, setup, and youth engagement efforts.
- Organized workshops and educational programs for community engagement and enrichment.
Retail Associate Manager
T-Mobile
Orland Park
05.2021 - 09.2025
- Consistently ranked in top 20 nationally for sales performance.
- Trained and coached team members to exceed sales and customer service goals.
- Recognized for achieving top-tier customer satisfaction ratings.
- Led store initiatives to boost productivity and operational efficiency.
- Coached employees to achieve sales goals.
Office Manager
Arab Business and Professional Assocation
Palos Heights
01.2023 - 12.2024
- Managed daily administrative operations, scheduling, and communications to enhance organizational workflow.
- Coordinated logistics for workshops, webinars, board meetings, and community events, providing setup and technical support.
- Maintained databases, records, and partner contacts to improve program outreach and operational efficiency.
- Assisted leadership with document drafting, report preparation, and email correspondence management.
Intern
The Alliance 98
07.2019 - 08.2021
- Designed and executed community events to enhance career readiness and civic engagement for young adults.
- Coordinated logistics, including venue partnerships and culturally relevant catering, to promote inclusivity.
- Delivered hands-on support for youth ages 18–24 in resume development and interview preparation.
Sales Coordinator
Marshalls
Chicago Ridge
09.2019 - 05.2021
- Delivered high-quality customer service and point-of-sale operations.
- Collaborated with team to maintain store cleanliness and merchandise displays.
- Trusted to open/close store and handle transactions accurately.
Education
MBA - Project Management
Saint Xavier University
Chicago, IL01-2027
BBA - Management
Saint Xavier University
Chicago, IL05.2025
Skills
- Microsoft Word
- PowerPoint
- Training Video Creation
- Productivity Improvement
- Co-founding
- Event planning
- Team leadership
- Project management
- Public speaking
- Business development
- Marketing strategy
- Strategic selling
- Team building
- Data analysis
- Customer service
- Leadership development
- Business administration
Awards
- Best community outreach video with the Chicago Palestinian Film Fest
- Vice Presidents award for Student Leadership Award SXU
- President’s Award for Outstanding Student Service SXU
Languages
- English
- Arabic
Leadership And Community Involvement
- Illinois Regional Director, MSA National, 01/01/24, Present, Serve as the regional representative for university Muslim Student Associations across Illinois., Support student leaders in organizing events, campaigns, and educational initiatives., Build coalitions with local communities and advocacy groups., Facilitate statewide MSA summits, leadership development, and inter-campus collaboration.
- Event Organizer, Mecca Center, Mosque Foundation, Orland Park Prayer Center, 01/01/18, Present, Support youth programming and event planning for Islamic centers across the Chicagoland area., Assist with logistics and outreach for Ramadan events, food drives, and interfaith programs., Help lead Friday prayer coordination, setup, and youth engagement initiatives.
References
References available upon request.
Timeline
Chief Operating Officer
Protocol Menswear
10.2025 - Current
Illinois Regional Director
MSA National
08.2024 - Current
Office Manager
Arab Business and Professional Assocation
01.2023 - 12.2024
Retail Associate Manager
T-Mobile
05.2021 - 09.2025
Sales Coordinator
Marshalls
09.2019 - 05.2021
Intern
The Alliance 98
07.2019 - 08.2021
Mosque Event Coordinator
Mecca Center, Mosque Foundation, Orland Park Prayer Center
01.2018 - Current
MBA - Project Management
Saint Xavier University
BBA - Management
Saint Xavier University