Maizie Ball
Brighton
Summary
Dynamic professional with a strong background in customer service and small business operations. At Hanold's Farmhouse Cafe, I excelled in delivering exceptional guest experiences while managing multiple tables efficiently. My expertise in financial planning and relationship building has driven repeat business and client referrals, showcasing my reliability and strong work ethic.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
2026
2026
years of professional experience
Work History
Babysitter
Self-employed
Brighton, IL
2019 - 2022
- Communicated with parents regarding daily activities and child development progress.
- Supervised children's activities to ensure safety and engagement.
- Assisted children with homework and school projects to enhance academic support.
Waitress
Hanold's Farmhouse Cafe
Brighton, IL
07.2024 - 08.2025
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Assisted in menu knowledge and recommendations to enhance guest experience.
Self-Owned Business
Self-employed
Brighton, IL
06.2018 - Current
- Managed all aspects of operations, including finance, marketing, and customer relations.
- Established strong vendor relationships to optimize supply chain processes and reduce costs.
- Conducted market research to identify trends and adjust services accordingly for competitive advantage.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
High School Diploma -
Southwestern High School
Piasa, IL05-2025
Bachelor of Science - Engineering Physics
Eastern Illinois University
Charleston, Illinois, IL05-2030
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Business management
- Financial planning
- Patience and empathy
- Time management
- Strong work ethic
- Reliability
- Attention to detail
Timeline
Waitress
Hanold's Farmhouse Cafe
07.2024 - 08.2025
Self-Owned Business
Self-employed
06.2018 - Current
Babysitter
Self-employed
2019 - 2022
High School Diploma -
Southwestern High School
Bachelor of Science - Engineering Physics
Eastern Illinois University