Maice Kutom
Orland Park,IL
Summary
Versatile pharmacist with over five years of experience across hospital, retail, and clinical pharmacy settings. Proven ability to deliver high-quality, patient-centered care, optimize pharmacy operations, and lead diverse teams. Seeking a hospital-affiliated outpatient or clinical retail pharmacy role that leverages both operational leadership and clinical knowledge to improve patient outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Manager / Clinical Retail Pharmacist
Walgreens Pharmacy
09.2021 - Current
- Supervise daily operations at a high-volume retail pharmacy with clinical services.
- Lead pharmacy team to ensure safe and efficient medication dispensing and adherence to all regulatory standards.
- Coordinate large-scale vaccination clinics and chronic disease screenings.
- Counsel patients on prescriptions and health-related questions.
- Ensure customer satisfaction through timely and professional service.
- Conduct medication therapy management (MTM) and drug utilization reviews (DUR) in alignment with evidence-based protocols.
- Utilize 340B program knowledge in coordination with local health centers.
- Implement operational improvements that increased patient compliance and reduced medication waste.
- Achieve business goals including prescription volume, profitability, and customer service metrics.
- Work with healthcare providers, insurance companies, and corporate departments.
- Participate in community outreach and wellness programs as needed.
- Precept pharmacy students and provide mentorship in fast-paced retail clinical setting.
Pharmacist-In-Charge (Long-Term Care & Clinical Services)
Elsdon Medical Pharmacy
03.2018 - 09.2021
- Directed pharmacy services for long-term care facilities and a pediatric outpatient clinic.
- Verified prescriptions, managed inventory (including controlled substances), and compounded non-sterile preparations.
- Worked closely with prescribers to adjust medication regimens based on lab results and patient history.
- Developed disease-state management kits for diabetes, hypertension, and opioid use disorder.
- Spearheaded process improvement initiatives to streamline prior authorizations and patient communication.
- Ensured compliance with Illinois Board of Pharmacy and DEA regulations.
Staff Pharmacist – PRN (Retail + Telepharmacy Services)
Evergreen Park Pharmacy
08.2017 - 09.2021
- Directed operations across two tele-pharmacy locations, implementing streamlined workflows to enhance efficiency and service delivery.
- Verified and counseled on prescriptions, conducted medication reconciliations, and supported discharge planning.
- Delivered immunizations and lead diabetes education for patients with uncontrolled A1C.
- Collaborated with physicians on medication adjustments for chronic and acute conditions.
- Trained and supervised pharmacy staff to boost operational efficiency.
Registry Clinical Pharmacist
Advocate Christ Medical Center
07.2018 - 05.2019
- Conducted thorough review of inpatient medication orders, making evidence-based dosing adjustments for high-risk drugs such as vancomycin and warfarin.
- Assessed medication safety and appropriateness in accordance with current clinical guidelines and protocols.
- Collected comprehensive admission medication histories and delivered detailed discharge counseling on antibiotic regimens and chronic disease therapies.
- Maintained strict compliance with controlled substance regulations by accurately documenting and reconciling inventory.
Education
Doctor of Pharmacy -
Rosalind Franklin University of Medicine and Science
North Chicago, IL05.2017
Bachelor of Science - Biology
Loyola University Chicago
Chicago, IL12.2011
Skills
- Medication Therapy Management (MTM)
- Prior Authorizations & Insurance Navigation
- Drug Utilization Review (DUR)
- Immunizations & Chronic Disease Management
- Telepharmacy Operations
- Inventory & Controlled Substance Compliance
- Vendor Negotiation
- Clinical Research & Medical Writing
- Project Management
- Preceptorship & Staff Development
Certification
- Licensed Pharmacist – Illinois
- APhA Immunization Certification
- CPR/AED – American Heart Association
- HIPAA & OSHA Certified
- Medical Spanish – NIH Level I, II, III
Languages
English (Fluent)
Arabic (Fluent)
Spanish (Medical Spanish Level III)
Professional Goals
- Deliver compassionate, evidence-based care across outpatient and retail settings
- Bridge the gap between hospital clinical standards and community access to care
- Promote medication safety and chronic disease education within the community
- Continue personal and professional growth through leadership and innovation
Awards
Excellence in Social and Administrative Sciences – 2016: Recognized for a 4.0 GPA in:, Pharmacy Law, Pharmacy Management & Hospital Practice, Pharmacoeconomics, Epidemiology
Timeline
Pharmacy Manager / Clinical Retail Pharmacist
Walgreens Pharmacy
09.2021 - Current
Registry Clinical Pharmacist
Advocate Christ Medical Center
07.2018 - 05.2019
Pharmacist-In-Charge (Long-Term Care & Clinical Services)
Elsdon Medical Pharmacy
03.2018 - 09.2021
Staff Pharmacist – PRN (Retail + Telepharmacy Services)
Evergreen Park Pharmacy
08.2017 - 09.2021
Bachelor of Science - Biology
Loyola University Chicago
Doctor of Pharmacy -
Rosalind Franklin University of Medicine and Science
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