Maiah Kropfel
Champaign
Overview
8
8
years of professional experience
Work History
Adoptions Staff
Champaign County Humane Society
4003 Kearns Dr, Champaign, IL, 61822
06.2025 - Current
- Assisted in daily animal care and feeding routines to ensure well-being of shelter animals.
- Supported adoption processes by coordinating with potential pet owners and providing information on available pets.
- Maintained cleanliness of animal enclosures and common areas, promoting a healthy environment for animals and visitors.
- Collaborated with team members to develop engaging programs for community outreach and education regarding animal welfare.
Management Assistant
PetSmart
Champaign, IL
08.2024 - 06.2025
- Coordinated daily operations to enhance team efficiency and workflow.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Managed scheduling for staff, optimizing coverage during peak hours.
- Supported customer service initiatives, resolving inquiries and enhancing satisfaction.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Reviewed pet records from daily visits and appointments, entering important data into system.
Senior Leasing Agent
Neves Group
801 W Bradley Ave, Champaign, IL.
06.2022 - 07.2024
- Facilitated property tours, showcasing features to prospective tenants and enhancing client engagement.
- Managed lease agreements, ensuring compliance with regulations and reducing processing errors.
- Developed marketing strategies that increased property visibility and attracted high-quality applicants.
- Coordinated tenant screenings, evaluating applications to maintain occupancy standards and minimize turnover.
Lunch Manager
Miga
Champaign, IL
06.2018 - 04.2022
- Supervised lunch service operations, ensuring timely meal preparation and delivery.
- Trained and mentored staff on food safety protocols and customer service standards.
- Implemented process improvements to enhance workflow efficiency during peak hours.
- Coordinated inventory management, minimizing waste and optimizing food supply levels.
Education
High School Diploma -
Mahomet Seymour Highschool
Mahomet, IL04.2018
Skills
- Strong teamwork
- Cleaning and organization
- Leadership skills
- Customer relations skills
- Communication skills
Timeline
Adoptions Staff
Champaign County Humane Society
06.2025 - Current
Management Assistant
PetSmart
08.2024 - 06.2025
Senior Leasing Agent
Neves Group
06.2022 - 07.2024
Lunch Manager
Miga
06.2018 - 04.2022
High School Diploma -
Mahomet Seymour Highschool