Maia Clifford
Naperville
Summary
Empathetic and knowledgeable Health Technician with many years of experience using advanced interpersonal and technical skills. Enthusiastic team player driven to achieve exceptional patient outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Healthcare Technician
Carle Foundation Hospital
Urbana
08.2025 - Current
- Assisted in patient care by monitoring vital signs, blood glucose, and oxygen levels.
- Assisted in the preparation of patients for examinations and treatments.
- Provided assistance with daily living activities such as bathing, oral care, dressing, eating, ambulating and transferring patients.
- Provided emotional support to patients and their families during treatment process.
Tutor
Private In Home
Naperville
12.2021 - Current
- Collaborated with students to assist with academic weaknesses.
- Motivated students towards learning and studying to build self-confidence.
- Used personalized learning plans to support helpful habits and exam strategies.
- Met with parents to discuss student progress and address concerns.
Server
Biaggi's Ristorante Italiano
Naperville
09.2022 - 08.2025
- Served food and beverages promptly with focused attention to customer needs.
- Upheld restaurant hygiene standards.
- Resolved customer complaints promptly and professionally.
- Utilized communication practices with kitchen staff and management.
Intramural Sports Supervisor
University of Illinois-Campus Recreation
Champaign
08.2024 - 05.2025
- Recruited trained, and supervised referees.
- Facilitated hiring, training and evaluation of staff.
- Effectively addressed any logistical issues that arose during game days.
- Promoted inclusive sportsmanship among players by addressing conflicts and mediating disputes.
Intramural Program Assistant
University of Illinois-Campus Recreation
Champaign
08.2024 - 05.2025
- Assisted with planning and coordinating intramural program activities.
- Managed scheduling for intramural games and events, and communicated efficiently with teams.
- Managed playoff seeding and scheduling.
- Coordinated evaluations for employees in the program and facilitated training sessions for new hires.
Intramurals Official
University of Illinois-Campus Recreation
Champaign
01.2024 - 05.2024
- Enforced game rules and maintained a fair playing environment.
- Facilitated pre-and post-game meetings with players and coaches.
- Ensured player safety by monitoring equipment usage and field conditions.
- Contributed to a positive atmosphere by engaging with players.
Barista Shift Lead
Le Chocolat Du Bouchard
Naperville
09.2021 - 08.2022
- Trained, scheduled, and supervised barista workers.
- Handled and resolved customer issues and complaints with professionalism.
- Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
- Trained new hires in food handling and safety protocols.
Umpire
Naperville Park District
Naperville
04.2018 - 08.2022
- Communicated and stayed professional in high-pressure situations with coaches, players and fans.
- Explained and taught regulations and rules to players and coaches.
- Promoted good sportsmanship among players.
Education
Psychology - Clinical/Community
University of Illinois At Urbana-Champaign
Champaign, IL05.2026
High School Diploma -
Neuqua Valley High School
Naperville, IL05-2022
Skills
- Patient care
- Professional communication
- Spanish proficiency
- Shift management
- Conflict resolution
- Crisis intervention
- Effective customer service
Certification
- CPR and First Aid Certified
- Therapeutic Crisis Intervention Certified
- Certificate of Biliteracy
References
References available upon request.
Languages
Spanish
Professional
American Sign Language
Elementary
Timeline
Healthcare Technician
Carle Foundation Hospital
08.2025 - Current
Intramural Sports Supervisor
University of Illinois-Campus Recreation
08.2024 - 05.2025
Intramural Program Assistant
University of Illinois-Campus Recreation
08.2024 - 05.2025
Intramurals Official
University of Illinois-Campus Recreation
01.2024 - 05.2024
Server
Biaggi's Ristorante Italiano
09.2022 - 08.2025
Tutor
Private In Home
12.2021 - Current
Barista Shift Lead
Le Chocolat Du Bouchard
09.2021 - 08.2022
Umpire
Naperville Park District
04.2018 - 08.2022
Psychology - Clinical/Community
University of Illinois At Urbana-Champaign
High School Diploma -
Neuqua Valley High School