Mahmoud Shilleh
Hickory Hills
Summary
Currently a Emergency Medical Technician with proven expertise at Elite Ambulance in critical decision-making and vital signs monitoring. Successfully enhanced patient outcomes through effective airway management and compassionate communication. Along with that an Ecommerce Marketing Manager, leveraging analytical skills to drive online sales and optimize marketing strategies, demonstrating strong teamwork and organizational abilities. Driven towards a career of Pre-Med towards becoming a cardiogenic surgeon.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Elite Ambulance
02.2025 - Current
- Assisted in patient assessment and vital signs monitoring during emergency situations.
- Supported advanced life support procedures under supervision of experienced medical staff.
- Maintained cleanliness and organization of emergency vehicles and equipment.
- Participated in training programs to enhance knowledge of emergency protocols and response techniques.
- Engaged with patients and families to provide reassurance and clear communication during crises.
- Collaborated with team members to ensure efficient patient transport to medical facilities.
- Observed and learned proper use of medical instruments and technologies in field operations.
- Adapted quickly to dynamic environments, demonstrating flexibility in high-pressure scenarios.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
Ecommerce Marketing Manager
Self-employeed
03.2020 - Current
- Developed and implemented email marketing campaigns to drive customer engagement.
- Analyzed website traffic and consumer behavior using Google Analytics to optimize online strategies.
- Collaborated with design team to create compelling promotional content for social media platforms.
- Managed inventory updates and product listings on ecommerce platforms for accuracy and visibility.
- Conducted market research to identify trends and opportunities in the ecommerce landscape.
- Assisted in executing SEO strategies to improve organic search rankings of product pages.
- Coordinated with customer service to address inquiries, enhancing overall customer experience.
- Monitored competitor activities and adjusted marketing tactics accordingly for competitive advantage.
- Utilized Google AdWords and Facebook Ads Manager to create targeted paid advertising campaigns that drove traffic and conversions on the website.
- Increased online sales by developing and implementing targeted ecommerce marketing strategies.
- Maintained budget control across various digital channels ensuring optimal allocation of resources based on campaign performance metrics.
- Implemented A/B testing to improve user experience and optimize digital marketing efforts.
- Collaborated with cross-functional teams to ensure a cohesive marketing approach across all channels.
- Fostered strong relationships with vendors and suppliers streamlining processes and optimizing inventory management practices.
Education
Bachelor of Science - Biochemistry
University of Illinois At Chicago
Chicago, IL05-2027
High School Diploma -
Amos Alonzo Stagg
Palos Hills05-2023
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Airway management
- Bleeding control
- Vital sign assessment
- Web design principles
- Ecommerce platform knowledge
- Brand development strategy
- Self-awareness
- Ethical leadership
- Influencing others
- Teamwork and collaboration
- Organizational skills
- Decision-making
- Customer service
- Computer skills
- Good judgment
- Training and development
Certification
- EMT - Certified Emergency Medical Technician
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Latin
Professional Working
Timeline
Emergency Medical Technician
Elite Ambulance
02.2025 - Current
Ecommerce Marketing Manager
Self-employeed
03.2020 - Current
Bachelor of Science - Biochemistry
University of Illinois At Chicago
High School Diploma -
Amos Alonzo Stagg