Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maggie Alexa

Chicago

Summary

Adaptable professional with a diverse background in hospitality. Known for strong resilience and flexibility, contributing to efficient operations and exceptional customer interactions. Ready to support organizational goals through outstanding service and teamwork.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Server/bartender

Peanut Park Trattoria
Chicago, IL
02.2022 - Current
  • Maintained great customer service in fast-paced dining environment.
  • Developed rapport with regular customers, enhancing loyalty and repeat business.
  • Assisted in training new servers on menu knowledge and service protocols.

Volunteer

Chicago Canine Rescue
Chicago, IL
09.2021 - 06.2025
  • Supporting animal welfare and shelter by walking multiple dogs throughout the year.

Delivery Driver

Jimmy Johns Subs
Frankfort, IL
05.2019 - 07.2021
  • Navigated routes efficiently to ensure timely delivery of orders.
  • Communicated effectively with customers to enhance service experience.
  • Collaborated with team members to resolve delivery issues promptly.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Shift Manager

Sweet Frog Frozen Yogurt
Frankfort, IL
07.2018 - 06.2021
  • Supervised daily operations to ensure efficient workflow and adherence to safety standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Managed inventory levels, facilitating timely replenishment of supplies and materials.

Education

Bachelor of Science - Biology

University of Illinois At Chicago
Chicago, IL
12-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Quick learner
  • Flexible
  • Resilient
  • Determined

Certification

  • EMT - Certified Emergency Medical Technician
  • American Heart Association CPR card

Languages

Spanish
Limited Working

Timeline

Server/bartender

Peanut Park Trattoria
02.2022 - Current

Volunteer

Chicago Canine Rescue
09.2021 - 06.2025

Delivery Driver

Jimmy Johns Subs
05.2019 - 07.2021

Shift Manager

Sweet Frog Frozen Yogurt
07.2018 - 06.2021

Bachelor of Science - Biology

University of Illinois At Chicago
Maggie Alexa