Madisyn Jeffrey
Aurora
Summary
Dynamic Mental Health Technician with proven expertise at The Pavilion in patient support and crisis de-escalation. Skilled in therapeutic interventions and adept at utilizing software for documentation. Recognized for strong interpersonal communication and adaptability, ensuring a safe and supportive environment for residents. Committed to fostering positive outcomes through collaboration and effective problem-solving.
Overview
8
8
years of professional experience
Work History
Mental Health Technician
The Pavilion
Champaign
08.2024 - 05.2025
- Help admit new patients and get them settled in, which includes updating their charts, checking vitals, recording what belongings they came in with, and providing them with scrubs, as well as creating a hygiene box for them.
- Conduct flows every 15 minutes to ensure the safety, location, and mood of the patient or resident.
- Run scheduled group therapy with patients.
- Provide support and guidance by helping residents process.
- Using software such as SDS to input group notes for patients or residents.
- Able to effectively and verbally de-escalate situations with patients or residents through TCI training.
- Trained to perform proper and safe physical restraints if needed for both children and adults.
Camp Counselor
YMCA
Naperville
06.2017 - 08.2023
- Managing kids ages 5-13
- Leading Activities
- Creating Curriculum for Summer camp and school year
- Training young teens that sign up for our counselor in training (C.I.T) program. This program doesn’t only prepare teens for this specific position, but for any job they apply for. The purpose of this program is to build leadership skills.
- Participating in multiple annual safety trainings such as CPR/AED, emergency treatment, and victim analysis.
- Trained to effectively and properly aid campers that were diagnosed with autism and/or behavioral disorders.
- Efficiently communicate with parents and other staff members regarding campers such as incident reports, behavioral reports, etc.
Education
B.S. - Clinical Psychology
University of Illinois At Urbana-Champaign
05.2025
Skills
- Microsoft Office: PowerPoint
- Microsoft Office: Word
- Microsoft Office: Excel
- Google Suite: Docs
- Google Suite: Slides
- Google Suite: Sheets
- Time management
- Problem-solving
- Interpersonal communication
- Organized
- Adaptability
- Collaboration
- Basic proficiency in Spanish
- Therapeutic Crisis Intervention trained
- Think Truma Trained
Additional Information
Microsoft Office: PowerPoint, Word, & Excel, Google Suite: Docs, Slides, & Sheets, Time management, Problem-solving, Interpersonal communication, Organized, Adaptability, Collaboration, Basic proficiency in Spanish
Activities Leadership Volunteer Work
- Black Business Network, Champaign, IL, Member, 01/23, 05/25, Attending various Philanthropy events such as charity basketball game, food drives, and mentor/mentee game night, Attending company presentations such as PepsiCo, ALDI, and Uber
- The National Association for the Advancement of Colored People (NAACP), Champaign, IL, Member, 01/23, 05/25, Attending weekly meetings amongst other members, Promoting and attending meetings for the community to participate in such as our town hall meetings and general body meetings
- Children’s Home + Aid/Marillac St. Vincent Family services, Chicago, IL, Volunteer Work, 06/16, Present, Participating in food drives to help families in divested communities, Helping at the toy drives during the holidays includes organizing all of the donated toys and helping families shop for their loved ones, Visiting different sites in the Chicagoland area to help with tasks such as organizing classrooms and operating school events
- Women Of Color, Champaign, IL, Executive Board Member, Programming Chair, 05/23, 05/25, Educating, uplifting, and uniting all minorities across campus as well as serving the community outside of campus, Creating monthly educational, service, and social events that align with our three pillars of educating, uplifting, and uniting
- Alpha Kappa Alpha Sorority, Inc. | Gamma Chapter, Champaign, IL, Financial Secretary, 04/24, 05/25, Alpha Kappa Alpha Sorority, Inc. is an organization that is dedicated to serving all communities through service, Participated in multiple service events such as a prom dress drive/giveaway for high school students, raised money for local campus communities, and cleaned up local parks in the Champaign/Urbana community
- Association for Minority Mental Health Practitioners, Champaign, IL, Volunteer Chair, 11/24, 05/25, Helped reactivate the organization in November of 2024, This organization helps uplift and bring together minority students in the fields of psychology, brain and cognitive science, social work, neuroscience, human resources, and counseling
Timeline
Mental Health Technician
The Pavilion
08.2024 - 05.2025
Camp Counselor
YMCA
06.2017 - 08.2023
B.S. - Clinical Psychology
University of Illinois At Urbana-Champaign
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