Overview
Work History
Education
Academic Projects
Timeline
Generic

Madison J. De La Torre

Shabbona

Overview

6
6
years of professional experience

Work History

Server

Shabbona Cafe
Shabbona
05.2019 - Current
  • Serve food and beverages to patrons, and confirm complete orders.
  • Responding efficiently to guest inquiries and complaints in a professional manner.
  • Working productively and functionally within teams.
  • Approaching customers and engaging in effective interpersonal conversation skills.
  • Demonstrating strong problem-solving skills, with quick and effective solutions.
  • Following health and safety guidelines.
  • Training new employees to perform their respective duties.

Server

Pokanokas Cafe
Shabbona
05.2024 - 08.2024
  • Served food and beverages to patrons and confirmed complete orders.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked identification to verify if customers met the minimum age to legally purchase or consume alcoholic beverages.

Server

Pokanokas Cafe
Shabbona
09.2022 - 11.2022
  • Served food and beverages to patrons and confirmed complete orders.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Worked successfully with coworkers to accomplish everyday duties and address issues related to the products and services.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Accurately recorded orders on cash register and point-of-sale system.

Education

Bachelor of Arts - Criminal Justice

Aurora University
Aurora, IL
05-2026

Associate of Science -

Kishwaukee College
Malta, IL
05-2024

Academic Projects

Enrichment Activities through Aurora University

  • Illinois Second Appellate Court Hearing — September 2024
  • Youth and the Justice System WEBinar — December 2024
  • Mark Spencer Case Study in Digital Forensics — March 2025

Enrichment Activities through Kishwaukee College

  • Riley Oncken Dekalb County States Attorney Educational/Q&A Visit — November 23

Timeline

Server

Pokanokas Cafe
05.2024 - 08.2024

Server

Pokanokas Cafe
09.2022 - 11.2022

Server

Shabbona Cafe
05.2019 - Current

Bachelor of Arts - Criminal Justice

Aurora University

Associate of Science -

Kishwaukee College

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Madison J. De La Torre