Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Wood

Chicago,IL

Summary

Proactive and adaptable professional with a proven track record at Colton's Steakhouse, excelling in high-volume dining and maintaining dining area efficiency. Demonstrated expertise in POS system operations and a strong ability to enhance customer satisfaction through effective upselling. Skilled in cash handling and committed to achieving top-tier service standards.


Overview

5
5
years of professional experience

Work History

Restaurant Server

Colton's Steakhouse
08.2021 - 03.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Greeted new customers, discussed specials, and took drink orders.
  • Served food and beverages promptly with focused attention to customer needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Checked the opening/closing side work of 5-7 servers daily.
  • Effectively handled the food and beverage orders of 5-7 table sections.

Cashier/Sales Associate

Walmart
11.2019 - 07.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

Associate of Arts - General Studies

Moberly Area Community College
Moberly, MO
12-2022

High School Diploma -

Clark County High School
Kahoka, MO
05-2021

Skills

  • High volume dining
  • Dining area maintenance
  • Point of sale (POS) system operations
  • Order taking
  • Cash handling
  • Effective customer upselling
  • Adaptability and flexibility
  • Customer satisfaction

Timeline

Restaurant Server

Colton's Steakhouse
08.2021 - 03.2025

Cashier/Sales Associate

Walmart
11.2019 - 07.2021

Associate of Arts - General Studies

Moberly Area Community College

High School Diploma -

Clark County High School
Madison Wood