Madison Kirby
Edwardsville
Summary
Dedicated Certified Pharmacy Technician with a focus on exceptional customer service, attention to detail, and effective communication. Proven ability to train new technicians and resolve discrepancies, ensuring smooth operations and patient satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Hy-Vee Pharmacy
Quincy, IL
01.2024 - Current
- Assisted pharmacists in providing excellent customer service by addressing patient inquiries effectively.
- Maintained inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
- Collaborated with healthcare providers to verify medication orders and resolve discrepancies.
- Trained new pharmacy technicians on operational procedures and best practices for efficiency.
Ice Shaver
Tri-State Sno Biz
Quincy, IL
03.2023 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Home Education
Barry, IL06-2023
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- Medication dispensing
- Team collaboration
- Multitasking and organization
- Empathy and patience
- Verbal and written communication
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Hy-Vee Pharmacy
01.2024 - Current
Ice Shaver
Tri-State Sno Biz
03.2023 - 08.2024
High School Diploma -
Home Education