Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Madison Ecker

Shiloh

Summary

Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in a sales associate role.

Overview

1
1
year of professional experience

Work History

Baker

Crumbl Cookies
05.2023 - 08.2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.

Hostess

Texas Roadhouse
08.2022 - 05.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Summer Camp Counselor

YMCA
05.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.

Education

Bachelor of Science - Criminal Justice

Purdue University Northwest
Hammond, IN
05-2028

Skills

  • Customer service
  • Effective multitasking
  • Detail-oriented
  • Exceptional communication
  • Guest engagement
  • Problem-solving
  • Teamwork and collaboration
  • Reliable and punctual

Accomplishments

  • Represented all youth softball players on the Players Advisory Council for select softball.
  • Voted to high school leadership council by softball coach.
  • Earned Academic All-Conference and 3rd Team All-Conference.
  • Voted team captain by select softball team in 2024.

Interests

  • Playing softball
  • Yoga
  • Watching movies
  • Traveling
  • Socializing with others

Timeline

Baker

Crumbl Cookies
05.2023 - 08.2023

Hostess

Texas Roadhouse
08.2022 - 05.2023

Summer Camp Counselor

YMCA
05.2022 - 08.2022

Bachelor of Science - Criminal Justice

Purdue University Northwest
Madison Ecker