Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Pharmacy Technician Training
St Louis
04.2025 - 08.2025
Completed accredited Pharmacy Technician training program, covering pharmaceutical calculations, pharmacology, compounding, and prescription processing.
Successfully passed the National Healthcareer Association (NHA) Pharmacy Technician Certification Exam (PTCE), earning national certification.
Gained knowledge in medication safety, inventory management, and controlled substance regulations.
Trained in interpreting prescriptions, verifying dosage accuracy, and ensuring compliance with federal and state pharmacy laws.
Familiar with insurance billing procedures, medication labeling requirements, and patient confidentiality standards (HIPAA).
Brand Operations Manager
Victoria Secret
Fairview Heights
07.2021 - 08.2025
Developed, implemented, and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions, and individual employee strengths.
Trained newly hired sales team in upselling techniques.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Receptionist
Sun Roofing & Home Remodeling
Collinsville
06.2020 - 08.2022
Answered central telephone system and directed calls accordingly.
Confirmed appointments, communicated with clients, and updated client records.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Provided callers with address, directions, company website and related information.