Madison Cesario
Chicago
Summary
Energetic and customer-focused server with experience in fast-paced restaurant environments, currently pursuing a Bachelor's degree in Advertising. Great at understanding consumer behavior and delivering exceptional guest experiences. Passionate about the connection of hospitality and marketing, with a strong interest in helping restaurants build brand loyalty through creative advertising strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Cashier/HOH/Certified Trainer
Buffalo Wild Wings
08.2023 - Current
- Delivered exceptional customer service in a fast-paced, high-volume sports bar environment.
- Maintained cleanliness and organization of dining and service areas.
- Skilled at working independently and collaboratively in a team environment.
- Trained new team members on company policies, service standards, and safety procedures.
Employee
McDonald's
05.2022 - 08.2023
- Delivered fast, friendly, and accurate service in a high-volume quick-service restaurant
- Handled customer inquiries and resolved complaints with professionalism and empathy
- Supported training of new employees and promoted a positive team culture
Education
Bachelor of Arts - Advertising
University of Illinois At Urbana-Champaign
Champaign, IL05-2027
Associate of Arts - Business Management
Waubonsee Community College
Sugar Grove, IL05-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Creativity
- Comfortable in Fast Paced Environments
- Flexible and adaptable
Certification
- Illinois Food Handlers
- Illinois BASSET Certification
Athletics/Community Service/Awards
- High School Softball Captain
- College Softball
- Gustafson Scholarship Recipient
- Volunteering - Hope Church
- Volunteering - Animal Shelter
Timeline
Server/Cashier/HOH/Certified Trainer
Buffalo Wild Wings
08.2023 - Current
Employee
McDonald's
05.2022 - 08.2023
Bachelor of Arts - Advertising
University of Illinois At Urbana-Champaign
Associate of Arts - Business Management
Waubonsee Community College
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