Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SUMMARY OF QUALIFICATIONS:
Generic

Madiha T. Ahmed

Aurora

Summary

Experienced Registered Medical Assistant with strong clinical skills, patient care abilities, and administrative experience. Dedicated to delivering exceptional healthcare services and continuously improving knowledge and skills to provide top-notch care to patients.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Advocate Medical Group Outpatient Center – Dermatology
12.2024 - Current
  • Assist in patient intake and obtain patient complaints/concerns.
  • Prepare patients for examinations and procedures.
  • Assist with medical procedures and biopsies under the supervision of physicians.
  • Assist physicians with patient care as needed.
  • Administer injections as directed by physicians.
  • Schedule appointments and assist with patient check-ins and check-outs.
  • Perform laser treatments on patients per providers orders for various skin diseases.
  • Perform ultraviolet light treatments on patients per providers orders for various skin diseases.
  • Provide treatments for warts by applying medication of sites per provider.
  • Perform suture removals, wound care, skin tag removal procedures, and more within scope of practice.
  • Perform sterilization process and autoclave of instruments.
  • Assist with relaying lab and pathology results to patient via phone call.
  • Taught patients about medications, procedures, and care plan instructions.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Stock examination rooms and equipment.

Registered Medical Assistant

RUSH Primary Care – Lakeview Women’s Clinic
01.2024 - 05.2024

Prepare patients for examinations and procedures.

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted with medical procedures under the supervision of physicians.
  • Assisted physicians with patient care as needed.
  • Assisted OBGYN with medical procedures.
  • Started sterilization process of instruments and sent out for autoclave.
  • Administer vaccines as directed by physicians.
  • Schedule appointments and assist with patient check-ins and check-outs.
  • Perform routine laboratory tests such as blood work, urine, etc.
  • Collect specimens for diagnostic testing.
  • Routine check-up on medication and vaccination expiration.
  • Perform EKG in clinic per provider orders.
  • Stock examination rooms and equipment.

Registered Medical Assistant

Ascension Medical Group – Avondale Primary Care
09.2019 - 04.2023
  • Assisted in patient intake and triage including obtaining vital signs, medical history, and patient complaints.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Prepare patients for examinations and procedures.
  • Assisted with medical procedures under the supervision of physicians.
  • Assisted physicians with patient care as needed.
  • Administer medications and injections as directed by physicians.
  • Schedule appointments and assist with patient check-ins and check-outs.
  • Perform routine laboratory tests such as blood work, urine, stool, etc. and collect specimens for diagnostic testing.
  • Conduct follow up calls to patients to relay test results and answer any questions they may have.
  • Handle paperwork such as medical records, surgical clearance, referrals and more.
  • Update electronic health records and maintain confidentiality of patient information.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
  • Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
  • Routine check-up on medication and vaccination expiration.
  • Stock examination rooms and equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Taught patients about medications, procedures, and care plan instructions.

Medical Assistant – Externship

Edgewater Beach Foot and Ankle Clinic
11.2018 - 08.2019
  • Conduct patient intake and triage including obtaining vital signs and medical history.
  • Prepare patients for foot and ankle examinations and procedures.
  • Schedule appointments and assist with patient check-ins and check-outs.
  • Update patient electronic health records.
  • Stock examination rooms and equipment.

Pharmacy Technician

MacRx Pharmacy
12.2017 - 10.2018
  • Print out daily prescriptions for filling and packaging.
  • Filled blister packages with medications for nursing home patients.
  • Restocked shelves with blister packages alphabetically.
  • Reconstitute appropriate medications per protocol.
  • Checked expiration dates of all medications.
  • Sort out medications according to patients and their nursing homes.
  • Tracking inventory.
  • Packing and labeling prescriptions.

Pharmacy Technician

First Family Pharmacy
03.2016 - 05.2017
  • Greeted patients, entered patient prescriptions, and processed insurance claims.
  • Prepare new prescriptions and refill requests for patients.
  • Dispense medication to patients per the prescription, or provider’s orders.
  • Packing and labeling prescribed medication.
  • Tracking inventory.
  • Check expiration dates of medications.
  • Ordered medication from suppliers/organized shelves.
  • Preparing compounded medications using sterile and non-sterile processes.

Sales Associate

DSW (Designer Shoe Warehouse)
08.2015 - 04.2016
  • Greeting and assisting customers with locating merchandise and with purchase decisions.
  • Retrieve merchandise from the sales floor, stock room, or other inventory locations.
  • Complete on-line and in-store customer transactions.
  • Place special customer orders.
  • Processing incoming shipments.
  • Collect payment using the store point of sale system.
  • Partake in regular maintenance.

Education

Diploma - Medical Assisting Program

Midwestern Career College
01.2018

High school diploma - undefined

Stephen Tyng Mather High School
01.2015

Skills

  • Bilingual – Urdu and English
  • Medical administration
  • Patient scheduling
  • Minor surgical assistance
  • Phlebotomy
  • EKG
  • Injections
  • Urinalysis
  • Practice Fusion
  • EPIC (EMR) System
  • Medical terminology
  • Immunization administration
  • HIPAA compliance

Certification

  • Registered Medical Assistant
  • Certified Phlebotomy Technician
  • Pharmacy Technician
  • CPR (AHA)

Languages

Hindi
Native or Bilingual
Urdu
Native or Bilingual
English
Native or Bilingual

Timeline

Registered Medical Assistant

Advocate Medical Group Outpatient Center – Dermatology
12.2024 - Current

Registered Medical Assistant

RUSH Primary Care – Lakeview Women’s Clinic
01.2024 - 05.2024

Registered Medical Assistant

Ascension Medical Group – Avondale Primary Care
09.2019 - 04.2023

Medical Assistant – Externship

Edgewater Beach Foot and Ankle Clinic
11.2018 - 08.2019

Pharmacy Technician

MacRx Pharmacy
12.2017 - 10.2018

Pharmacy Technician

First Family Pharmacy
03.2016 - 05.2017

Sales Associate

DSW (Designer Shoe Warehouse)
08.2015 - 04.2016

High school diploma - undefined

Stephen Tyng Mather High School

Diploma - Medical Assisting Program

Midwestern Career College

SUMMARY OF QUALIFICATIONS:

  • Registered Medical Assistant with over 5 years of experience in patient care.
  • Strong knowledge of medical terminology and procedures.
  • In-depth understanding of electronic health records (EMR) system and healthcare software.
  • Detail-oriented, compassionate, and dedicated to providing quality patient care.
  • Excellent communication and interpersonal skills, both verbal and written.
  • Strong knowledge of patient care workflows and procedures.
  • Ability to multitask, prioritize, and manage time effectively.
  • Knowledgeable in administering medication and injections, as well as EKG and phlebotomy.
Madiha T. Ahmed