Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Madelyn Santiago

Casa Central Social Services
Chicago,IL
1
Language
9
years of professional experience

Dedicated Disability and Mental Health Promotion Coordinator with 7 years of experience delivering social services to children. Specializes in case management, advocacy, and intervention strategies. Cultivates collaborative relationships with mental health professionals and service providers, driving positive outcomes for children and families.

Work History

Disabilities & Wellness Promotion Coordinator

7 Years 5 Months
Casa Central Social Services | 05.2018 - 10.2025
  • Managed the disabilities and mental health components of the Early Childhood Education program, implementing systems to serve, track, and monitor all enrolled children.
  • Assist teaching staff in the identification and appropriate referral of children suspected of having special needs; provide children with disabilities and their families with mental health supportive services to ensure they achieve the full benefits of participation in the program.
  • Collaborate with Head Start and Early Head Start (0-5) program staff to ensure the completion of developmental screenings, follow-up, and documentation of child records, according to state, federal, and Head Start Program Performance Standards.
  • Monitored the progress of children with identified special needs, adjusting plans to facilitate positive outcomes.
  • Work with teaching staff to develop, implement, and document the transition of children from special education programs.
  • Advocated for children's rights by engaging in discussions with service providers, schools, and families, facilitating negotiations for services with public schools and Child and Family Connections (CFC).
  • Prepare and review the Child Plus system and other reports to monitor developmental screenings, referrals, follow-up, and other child, family, program indicators, and outcomes.
  • Established collaborations with community agencies to enhance support for children with disabilities. with agencies and service providers in the community who offer services relevant to disabilities, wellness promotion, and mental health.
  • Designed and delivered in-service training for staff on best practices for supporting children with diverse learning needs and behavioral challenges.

Child Development Specialist

1 Year 8 Months
Heartland Human Care Service | 09.2016 - 05.2018
  • Company Overview: Presented information on Supported programs at Youth and Family Services to assist community members.
  • Observed and trained parents on child development, classroom safety, daily routines, best practices, and strategies for individualization, empowering them to support their children's growth.
  • Provided early education services to children of participants who are engaged in ESL classes.
  • Facilitated literacy and cultural adjustment for newly resettled refugee and immigrant children, and families.

Child-Centered Health & Advance Therapies (CHAT) Student Intern

8 Months
Angel Harvey Family Health Center IWS | 07.2017 - 03.2018
  • Co-facilitated CHAT Social Skills Support group, implementing various therapeutic interventions to enhance children's social skills and emotional regulation.
  • Delivered comprehensive, bilingual developmental and behavioral health services to children at risk of developmental challenges, fostering their growth and well-being.
  • Providing individual consultation for children and families based on their needs, for example, helping parents understand their child's diagnosis.
  • Assisted in patient intake processes, ensuring accurate data entry and efficient workflow.

Education

Master of Science - Child Development

Erikson Institute | Chicago | 05-2018

ECE Credentials

National Louis University | Chicago | 03-2012

Bachelor of Science - Psychology

Northeastern Illinois University | Chicago | 05.2008

Skills

Developmental Screening
Program Coordination
Data Management Tools
Behavioral Intervention Strategies
Developmental Assessments
Family Support Services
Collaborative Teamwork
Rapport building
Strong Interpersonal Communication

Languages

Spanish
Native or Bilingual

Timeline

Disabilities & Wellness Promotion Coordinator

Casa Central Social Services
05.2018 - 10.2025Read More

Child-Centered Health & Advance Therapies (CHAT) Student Intern

Angel Harvey Family Health Center IWS
07.2017 - 03.2018Read More

Child Development Specialist

Heartland Human Care Service
09.2016 - 05.2018Read More

National Louis University

ECE Credentials
Read More

Erikson Institute

Master of Science from Child Development
Read More

Northeastern Illinois University

Bachelor of Science from Psychology
Read More
Madelyn Santiago