Madelyn Robinson
Momence
Summary
Highly motivated and compassionate QIDP with a proven track record at Good Shepherd Manor, adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while excelling in organization and empathetic client advocacy. Expert in enhancing client-provider communication and ensuring compliance through meticulous documentation. Achieved significant progress in client goal attainment by leveraging exceptional written and oral communication skills, coupled with a positive, high-energy approach.
Overview
5
5
years of professional experience
Work History
QIDP
Good Shepherd Manor
05.2022 - Current
- Wrote Implementation Strategies and implemented along with annual Personal Plans completed by clients' Individual Service Coordinator (ISC).
- Monitored, reviewed and evaluated progress documentation for each
individual on case load in order to assess progress toward agreed upon outcomes. - Managed a heavy caseload while maintaining quality of care.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Completed annual assessments and evaluations to determine functional capabilities in priority areas.
DSP
Good Shepherd Manor
09.2021 - 05.2022
- Assisted residents with various levels of functioning in CILA setting to support individual independence and well-being.
- Maintained optimal environment for CILA residents in compliance with DHS standards.
- Assisted clients with daily living tasks and Personal Living Skills (PLS) to build and maintain self-esteem and general wellness.
- Monitored clients closely to access and notify any observed changes in health or behavior.
- Implemented individual client outcomes as identified in their Personal Plan and Implementation Strategies.
- Medication Administration
In-Home Care Giver
At Home Care Inc
03.2020 - 08.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to community activities as well as grocery store trips, general errands, and medical appointments.
Student Mentor
Noel Lavasseur Elementary School
08.2019 - 12.2019
- Provided guidance and support to students struggling academically and/or socially.
- Established strong relationships with students, building trust and open communication channels for ongoing support.
Education
Bachelor of Arts - Psychology
Olivet Nazarene University
Bourbonnais, IL05-2022
Skills
- QIDP Certified in IL
- Organization and Time Management
- Written and Oral Communication
- Documentation
- Positive Attitude
- High Energy
- Empathetic
- Client Advocacy
Timeline
QIDP
Good Shepherd Manor
05.2022 - Current
DSP
Good Shepherd Manor
09.2021 - 05.2022
In-Home Care Giver
At Home Care Inc
03.2020 - 08.2020
Student Mentor
Noel Lavasseur Elementary School
08.2019 - 12.2019
Bachelor of Arts - Psychology
Olivet Nazarene University
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