Madeline Wilson
Quincy
Summary
Professional with strong experience in family services and support. Skilled in assessing needs, developing individualized plans, and providing emotional guidance. Strong focus on team collaboration and achieving positive results. Known for adaptability, reliability, and effective communication.
Overview
4
4
years of professional experience
Work History
Intact Family Specialist
Quincy Catholic Charities
07.2023 - Current
- Maintained weekly visits within client's homes, entered accurate case records in the state database (SACWIS), ensuring efficient documentation for ongoing monitoring and progress evaluation.
- Built and maintained strong partnerships with community organizations to support the diverse needs of families served, increasing access to vital resources.
- Connect parents, children, and families with community resources.
- Enhanced family dynamics by conducting comprehensive assessments and developing individualized service plans.
- Improved communication within families by facilitating open discussions and implementing effective communication techniques.
- Obtained child welfare license.
- DCFS contracted employee.
Family Nanny
Jared and Allie Summers
08.2021 - 06.2023
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self-regulation.
- Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Sales Associate/Keyholder Manager
JOANN Fabrics and Crafts
11.2020 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Built relationships with customers to encourage repeat business.
Education
Master of Science - Criminal Justice Administration
Lindenwood University
Saint Charles, MO05-2023
Master of Arts - Political Science
Quincy University
Quincy, IL09-2020
Skills
- Professional boundaries
- Multicultural competence
- Self-care strategies
- Empathy training
- Supportive services
- Dependable
- Time management
- Multitasking
Timeline
Intact Family Specialist
Quincy Catholic Charities
07.2023 - Current
Family Nanny
Jared and Allie Summers
08.2021 - 06.2023
Sales Associate/Keyholder Manager
JOANN Fabrics and Crafts
11.2020 - 03.2022
Master of Science - Criminal Justice Administration
Lindenwood University
Master of Arts - Political Science
Quincy University
Similar Profiles
Keriana BroussardKeriana Broussard
Disaster Case Manager at Catholic Charities of Baton RougeDisaster Case Manager at Catholic Charities of Baton Rouge
Jessyca MorenoJessyca Moreno
After School Instructor at Catholic Charities of Santa Clara CountyAfter School Instructor at Catholic Charities of Santa Clara County
RYAN MOBLEYRYAN MOBLEY
Surveillance Operations Manager at Catholic Charities Of Southern NevadaSurveillance Operations Manager at Catholic Charities Of Southern Nevada