Office Assistant
Central Illinois Dermatology
07.2021 - Current
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Interacted with approximately 100 customers by phone, email, or in-person to provide information.
- Reviewed approximately 30 files, records, and other documents to obtain information to respond to requests.
- Increased customer satisfaction by providing professional and courteous front desk support.