Summary
Overview
Work History
Education
Skills
Volunteer Experience
Affiliations
Timeline
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Madeline Troiano

Madeline Troiano

Chicago

Summary

Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. I thrive in high-paced, busy environments. A dedicated hard worker who learns quickly. I have developed excellent communication skills, and I make connections with clients and co-workers very easily. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.

Overview

5
5
years of professional experience

Work History

Bartender/Server

Miraval Berkshire Resort & Spa
Lenox
05.2025 - Current
  • Crafted signature cocktails using fresh, local ingredients to enhance guest experience.
  • Provided exceptional customer service in high-paced resort environment.
  • Managed bar inventory to ensure adequate stock levels for guest demands.
  • Trained new bartenders on service standards and drink preparation techniques.
  • Collaborated with culinary team to create innovative drink pairings for events.
  • Maintained cleanliness of bar area while adhering to health and safety regulations.
  • Engaged guests in conversation to foster memorable experiences.
  • Operated cash register and managed cash drawer, ensuring transaction accuracy.

Server

The Bluestone
Evanston
09.2024 - 12.2024
  • Greeting customers and answering their questions about menu items and specials
  • Taking food and drink orders from customers
  • Relaying customers’ orders to other kitchen staff
  • Setting up tables and removing used dishes
  • Serving as the main point of contact for customers
  • Informing customers about menu items and assisting them with selecting meal options

Server

Knox Trail Inn
Otis
05.2023 - 08.2023
  • Greeting customers and answering their questions about menu items and specials
  • Taking food and drink orders from customers
  • Relaying customers’ orders to other kitchen staff
  • Setting up tables and removing used dishes
  • Serving as the main point of contact for customers
  • Informing customers about menu items and assisting them with selecting meal options

Server

The Lodge Bar & Grill
Randolph
09.2022 - 05.2023
  • Greeting customers and answering their questions about menu items and specials
  • Taking food and drink orders from customers
  • Relaying customers’ orders to other kitchen staff
  • Setting up tables and removing used dishes
  • Serving as the main point of contact for customers
  • Informing customers about menu items and assisting them with selecting meal options

Camp Counselor

Kutsher’s Sports Academy
06.2022 - 08.2022
  • Greet the parents and take the kids to their assigned groups meeting area
  • Keep the children occupied and engaged before the first activity
  • Keep track and make connections with the children by being involved in the activities as well

Server/Counter Help

Greenhill’s Bakery
Dorchester
09.2020 - 08.2021
  • Greeting customers and answering their questions about menu items and specials
  • Taking food and drink orders from customers
  • Preparing food and drink orders, such as sandwiches and coffee

Education

Some College (No Degree) - Molecular And Cellular Neuroscience

Loyola University Chiago
Chicago, IL

High School -

Milton High School
Milton, MA
01.2023

Skills

  • Excellent communication
  • Customer engagement
  • Cash handling
  • Teamwork
  • Organization
  • Menu knowledge
  • Food safety practices
  • Problem solving
  • Cocktail crafting

Volunteer Experience

  • Youth Cheer Coach
  • Donation Drive Coordinator, Homeless Shelter
  • Volunteer, PAWS Chicago Medical Center
  • Teaching Assistant, Special Education Gym class

Affiliations

  • Serving at a soup kitchen
  • Cleaning, walking, engaging with the animals at Paws Animal Hospital

Timeline

Bartender/Server

Miraval Berkshire Resort & Spa
05.2025 - Current

Server

The Bluestone
09.2024 - 12.2024

Server

Knox Trail Inn
05.2023 - 08.2023

Server

The Lodge Bar & Grill
09.2022 - 05.2023

Camp Counselor

Kutsher’s Sports Academy
06.2022 - 08.2022

Server/Counter Help

Greenhill’s Bakery
09.2020 - 08.2021

Some College (No Degree) - Molecular And Cellular Neuroscience

Loyola University Chiago

High School -

Milton High School

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Madeline Troiano