Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Erath

Huntley

Summary

Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Passionate about creating a safe and welcoming third place for both employees and customers.

Overview

9
9
years of professional experience

Work History

Shift Supervisor

Starbucks
04.2018 - Current
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Bakery Worker

Tom's Farm Market
08.2015 - 12.2017
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.

Education

High School Diploma -

Huntley Highschool
Huntley, IL
06-2016

Skills

  • Workplace Safety
  • Conflict resolution techniques
  • Inventory Management
  • Cash Handling
  • Team Leadership

Timeline

Shift Supervisor

Starbucks
04.2018 - Current

Bakery Worker

Tom's Farm Market
08.2015 - 12.2017

High School Diploma -

Huntley Highschool

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Madeline Erath