Madeleine Marquez
Berwyn
Summary
Dedicated team member with strong skills in customer service, teamwork, and problem-solving. Committed to maintaining high standards of satisfaction and efficiency in daily operations.
Overview
3
3
years of professional experience
Work History
Team Member
Dunkin' Donuts
North Riverside, IL
04.2023 - Current
- Assisted with daily operations to ensure efficient workflow and smooth team collaboration.
- Learned safety protocols and best practices for equipment usage in operational tasks.
- Supported inventory management by organizing stock and verifying product availability.
- Engaged with team members to maintain high standards of customer service and satisfaction.
- Participated in training sessions to enhance knowledge of tools and core responsibilities.
- Contributed to maintaining cleanliness and organization within the work environment.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
High School Diploma -
J Sterling Morton West
Berwyn05-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cleaning
- Computer skills
- Creativity and innovation
- Organizing work stations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Dunkin' Donuts
04.2023 - Current
High School Diploma -
J Sterling Morton West