Overview
Work History
Education
Skills
Timeline
Generic

Maddux Hibbard

Rockton

Overview

4
4
years of professional experience

Work History

Front Desk Associate

D1 Sports Training
04.2024 - Current
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Enhanced rapport and customer retention through proactive engagement.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Developed strong rapport with returning guests through attentive service and personalized interactions.
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
  • Performed basic daily bookkeeping tasks.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.

Outdoor Maintenance Worker

Rockford Park District
05.2021 - 03.2022
  • Conducted routine inspections of outdoor areas to identify potential hazards or needed repairs promptly.
  • Enhanced property appearance by performing regular maintenance tasks such as mowing, weeding, and pruning.
  • Supported facility management with setting up outdoor events by arranging furniture and ensuring clean surroundings.
  • Performed basic plumbing repairs on outdoor fixtures like faucets or sprinkler heads to prevent leaks and water waste.
  • Preserved cleanliness of outdoor areas by collecting trash and debris regularly.
  • Operated various tools and equipment efficiently, including lawnmowers, leaf blowers, and power washers.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.

Education

University of Wisconsin, Whitewater
Whitewater, WI

Skills

  • Time management
  • Problem-solving skills
  • Listening skills
  • Guest relations
  • Hospitality services
  • Customer service
  • Oral and written communications
  • Front desk management
  • Guest services
  • Heavy machinery operation
  • Sports field maintenance
  • Strong work ethic

Timeline

Front Desk Associate

D1 Sports Training
04.2024 - Current

Outdoor Maintenance Worker

Rockford Park District
05.2021 - 03.2022

University of Wisconsin, Whitewater

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Maddux Hibbard