Maddalin Onesto
Chicago
Summary
Determined student with academic discipline knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking. Customer service oriented individual.
Overview
8
8
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Customer care/ Sales/ Cashier
Bath & Body Works
Chicago
11.2024 - Current
- Assisted customers with product selections and inquiries.
- Provided exceptional customer service to enhance shopping experiences.
- Collaborated with team members to achieve store goals.
- Greeted customers promptly and asked detailed questions to quickly determine needs.
- Processed transactions accurately using point-of-sale systems.
Receptionist/Administrative Assistant
Kids In Motion
Crestwood
08.2018 - 03.2023
- Greeted clients and families warmly upon arrival at the facility.
- Managed appointment scheduling and maintained organized client records.
- Answered phone calls and addressed inquiries with professionalism and care.
- Coordinated communication between staff, parents, and children effectively.
- Handled confidential information with discretion to protect client privacy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
Early Childhood Education - Certificate
Post University
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
Skills
- Phlebotomy
- Medical office experience
- Patient interaction
- Managing patient records
- Handling customer inquiries
- HIPAA
- Collaborate with healthcare professionals
- Maintaining patient confidentiality
- Maintaining an organized workspace
- Customer service
Certification
- Child Development Associate Certification, 06/01/15, Present
- Driver's License
- Certified Phlebotomy Technician
Languages
English
Personal Information
Authorized To Work: US
Timeline
Customer care/ Sales/ Cashier
Bath & Body Works
11.2024 - Current
Receptionist/Administrative Assistant
Kids In Motion
08.2018 - 03.2023
Early Childhood Education - Certificate
Post University
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists