Summary
Overview
Work History
Education
Skills
Timeline
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Madalyn Polo

Franklin Park

Summary

Dedicated Salon professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

35
35
years of professional experience

Work History

Assistant Store Manager

Larazza Dollar
12.2018 - Current
  • Open/Close/Key Holder
  • Manage Cash Drawer
  • Order Merchandise
  • Organized Store
  • Customer Service

Receptionist/Shift Manager

Supercuts Training Studio
01.2017 - 11.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered Phone
  • Ordered Products
  • Assist Stylist with Models

Receptionist/Shift Manager

Supercuts
09.1990 - 04.2016
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Answered Phone
  • Light Cleaning Duties
  • Ordered Products
  • Assist Stylist with Shampooing Clients
  • Managed reception area /wait times
  • Greeted Customers and added clients to wait-list
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Completed store opening and closing procedures.
  • Processed cash, credit, debit and check payments.

Education

High School Diploma -

Amundsen High School
Chicago, IL
06-1993

Aesthetics

Roselle School of Cosmetology
Niles, IL
09-2025

Skills

  • Staff Management
  • Staff Supervision
  • Sales Expertise
  • Customer Service
  • Cash Handling
  • Time Management
  • Knowledge of aesthetics

Timeline

Assistant Store Manager

Larazza Dollar
12.2018 - Current

Receptionist/Shift Manager

Supercuts Training Studio
01.2017 - 11.2020

Receptionist/Shift Manager

Supercuts
09.1990 - 04.2016

High School Diploma -

Amundsen High School

Aesthetics

Roselle School of Cosmetology

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Madalyn Polo