Karyssia Magallanes
Waukegan
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
E-4/SPC
U.S Army National Guard
02.2023 - Current
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Secured and protected military property, assets, and personnel.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Enhanced team cohesion by leading rigorous physical training sessions.
- Upheld code of conduct and maintained professionalism in stressful situations.
Lifeguard
Great Wolf Lodge
10.2023 - 01.2024
- Observed the pool areas and made sure everyone was safe
- Took classes to become CPR Certified
- Made sure kids were having fun at the park
- Safely pushed kids down waterslides
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored pools and surrounding areas for adherence to safety protocols.
Sales Associate
Abercrombie & Fitch
05.2023 - 07.2023
- Neatly folded clothes and made them presentable
- Helped customers with their purchases
- Took my time to complete tasks I was given for best results
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Ticket Maker
Park Place Car Wash
04.2021 - 08.2021
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
Education
Graduate -
New Tech High @ Zion-Benton East
Zion, IL05.2024
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Decision-making
- Active listening
Languages
Spanish
Native or Bilingual
Timeline
Lifeguard
Great Wolf Lodge
10.2023 - 01.2024
Sales Associate
Abercrombie & Fitch
05.2023 - 07.2023
E-4/SPC
U.S Army National Guard
02.2023 - Current
Ticket Maker
Park Place Car Wash
04.2021 - 08.2021
Graduate -
New Tech High @ Zion-Benton East
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