Summary
Overview
Work History
Education
Skills
Timeline
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MacKenzie Meggers

Schaumburg

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

7
7
years of professional experience

Work History

Server & Bartender

Shuey's Restaurant and Lounge
Cedar Rapids
04.2025 - 08.2025
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Checked food before serving it to customers.
  • Prepared drinks according to standard recipes.

Food Server

Jack Stack Barbeque
06.2021 - 03.2025
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.

Food Server

TGI Fridays
06.2019 - 05.2021
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Food Server

Pepper's Sports Bar
07.2018 - 05.2019
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.
  • Elevated customer satisfaction through followup and enthusiastic customer service.

Education

Associate of Arts -

Hawkeye Community College
Waterloo, IA
05-2019

Skills

  • Service prioritization
  • Cash handling
  • Food safety
  • Menu knowledge
  • Upselling techniques
  • Customer relationship management
  • Time management
  • Point of sale (POS) system operations

Timeline

Server & Bartender

Shuey's Restaurant and Lounge
04.2025 - 08.2025

Food Server

Jack Stack Barbeque
06.2021 - 03.2025

Food Server

TGI Fridays
06.2019 - 05.2021

Food Server

Pepper's Sports Bar
07.2018 - 05.2019

Associate of Arts -

Hawkeye Community College

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MacKenzie Meggers