Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mackenzi Knope

Coulterville

Summary

Compassionate caregiver with a proven track record at Help at Home, enhancing client well-being through exceptional elderly care and effective time management. Recognized for implementing safety protocols and maintaining accurate records, ensuring comfort and independence for clients. Dependable and responsible, committed to delivering high-quality support in challenging environments.

Overview

13
13
years of professional experience

Work History

Caregiver

Help at Home
10.2024 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored client health and reported changes to healthcare professionals.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained accurate records of client care and progress reports.
  • Implemented safety protocols to reduce risks for clients in home environments.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Perishable Manager

Dollar General Market
10.2021 - 08.2022
  • Managed inventory levels of perishable items to ensure freshness and reduce waste.
  • Assisted in the implementation of efficient stocking procedures for perishable products.
  • Trained staff on proper handling and storage techniques for perishable goods.
  • Monitored product quality to maintain compliance with safety and health regulations.
  • Collaborated with suppliers to optimize delivery schedules and improve stock availability.
  • Arranged merchandise in optimum locations according to shelf allocation established by management, with focus on convenient customer access.
  • Coordinated product rotation according to expiration date and quality parameters.

Head Bartender

Time Out Sports Bar & Grill
08.2012 - 08.2022
  • Supervised bar operations, ensuring compliance with health and safety regulations.
  • Developed and maintained cocktail menu, integrating seasonal ingredients to enhance offerings.
  • Trained new bartenders on beverage preparation and customer service protocols.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Provided exceptional customer service, resolving complaints to maintain a positive atmosphere.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Solar Panel Technician

ITS Solar
10.2019 - 07.2021
  • Conducted quality inspections to ensure compliance with industry standards and specifications.
  • Trained new employees on safety protocols and assembly techniques.
  • Assisted in the development of custom panels tailored to client specifications, boosting overall customer satisfaction rates.
  • Mentored junior team members, sharing industry knowledge and best practices to enhance their skill sets and performance capabilities.
  • Consistently met or exceeded company targets in terms of both quantity and quality of completed panels.

Power Plant Janitor

H.E.C. Cleaning
06.2018 - 10.2019
  • Collaborated with management to develop cleaning schedules tailored to facility needs.
  • Managed inventory of cleaning supplies, ensuring adequate stock levels were maintained.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.

Shipping Clerk

Zanders Sporting Goods
04.2017 - 06.2019
  • Trained new staff on shipping procedures and safety protocols.
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Implemented innovative packaging solutions, minimizing product damage during transit.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Education

GED -

State of Illinois
Chester, IL

Skills

  • Respectful and compassionate
  • Time management
  • Dependable and responsible
  • Elderly care

Languages

English

Timeline

Caregiver

Help at Home
10.2024 - Current

Perishable Manager

Dollar General Market
10.2021 - 08.2022

Solar Panel Technician

ITS Solar
10.2019 - 07.2021

Power Plant Janitor

H.E.C. Cleaning
06.2018 - 10.2019

Shipping Clerk

Zanders Sporting Goods
04.2017 - 06.2019

Head Bartender

Time Out Sports Bar & Grill
08.2012 - 08.2022

GED -

State of Illinois

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Mackenzi Knope